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Overview & Resources

WellCare of Florida partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation's most vulnerable populations.


Get detailed health plan information on important topics such as coverage procedures and policies.

Contains key phone numbers and information on claims, appeals and more.

Details the various tools available to help providers do business with WellCare.

Guide to using self-service features in the provider portal.

Provider Name, Specialty and Hospital Privileges

AHCA has a very strict timeline for reporting Long Term Care critical incidents

How to quickly get in touch with WellCare to get your questions answered.

Guidelines for submitting HEDIS Flat Files, ESD, and Active DX codes.

Florida Medicare Provider BH Routine Outpatient Services Request Form

Florida WellCare Medicare, Staywell Medicaid,Children's Medical Services Health Plan Telehealth Provider Attestation

Hearing Supplemental Codes Quick Reference Guide

Vision Supplemental Codes Quick Reference Guide

Preventive Plus Dental Plan

Dental 500 Plan

Dental 750 Plan

Dental Plans: 1000, 1500, 2000, 2500, 3000 and 5000

A STAR score is a rating system used by Center for Medicare and Medicaid Services (CMS) to measure how well healthcare plans perform in categories such as quality of care and customer service. Ratings range from 1 STAR (poorest quality) to 5 STARS (highest quality).

Quality care is a team effort. Thank you for playing a starring role!

Medicare Provider/Facility Tip Sheets

Follow-Up After Emergency Department Visit For People With High-Risk Multiple Chronic Conditions (FMC)

Hospitalization for Potentially Preventable Complications (HPC)

Follow-Up After Emergency Department Visit For People With High-Risk Multiple Chronic Conditions (FMC) Medicare Beneficiaries


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Last Updated On: 4/15/2020