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Chat with a Member Services Agent

members

Member Services

Current Members:

Wellcare Medicare Plans: 1-833-444-9088 (TTY 711)

Wellcare Medicare Duals Special Needs Plans: 1-833-444-9089 (TTY 711)

Wellcare Prescription Drug Plans (PDP): 1-888-550-5252 (TTY 711)

Monday–Sunday, 8 a.m. to 8 p.m.

Prospective Members:

Wellcare Medicare Plans: 1-844-917-0175 (TTY 711)

Wellcare Prescription Drug Plans: 1-866-859-9084 (TTY 711)

Monday–Sunday, 8 a.m. to 8 p.m.

View Wellcare by Allwell Medicare Advantage plan contact Information.

Nurses

Nurse Advice Line:

1-800-581-9952 (TTY 711)
24 hours a day, 7 days a week

Providers

Provider Services

Wellcare Medicare Plans: 1-855-538-0454 (TTY 711)

Wellcare Medicare Duals Special Needs Plans: 1-833-857-5715 (TTY 711)

Wellcare Prescription Drug Plans: 1-855-538-0453 (TTY 711)

Brokers

Broker Services

Broker Support Call Center:

1-866-822-1339 (TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.

Broker Self-Service Portal:

Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.

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Letter

Mailing Addresses

General Mailing Address

Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please address legal matters to the Plan at:

ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:

The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

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Y0020_WCM_134133E_M Last Updated On: 10/1/2023
Wellcare will be performing maintenance on Saturday, April 20th, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us.
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