Effective July 1, 2014, WellCare of South Carolina began offering a $10 monthly Over-the-Counter (OTC) allowance for members. How it works:
- Members will receive an OTC Catalog in the mail and choose the items they want.
- Once they’ve selected their items, members will call the Customer Service number on their member ID cards and place their order.
- The item(s) will arrive at the member’s doorstep in 7–10 days from the date the member placed an order.
Members were notified of these benefit changes via mail before July 1, 2014.For questions about any of this information, talk with your PR rep or call the Provider Services team at 1-888-588-9842.