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Thank you for trusting us with your health care needs. We value members like you. And, we appreciate the trust you place in us to help you get the care you need to stay healthy.

So, we want to remind you that it important to remember to pay your premiums. Paying on time helps ensure you keep your health care benefits active.

Can someone else make my payment for me?

Yes, someone else can make a payment for you. This is called a “guest payment.”

How can I pay my premium?

We’ve made it easy for you to pay your premium. You can:

  • Mail your payment to:

    P.O Box 75510
    Chicago, IL 60675-5510

Call Member Services to make your payment over the phone: 

  • October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
  • April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m.

1-888-550-5252 (TTY 711) Phone Icon- Prescription Drug Plan Members in All States
1-800-316-2273 (TTY 711) Phone Icon- Arkansas, Mississippi, South Carolina, Tennessee
1-866-999-3945 (TTY 711) Phone Icon- California
1-866-579-8006 (TTY 711) Phone Icon- Connecticut
1-888-888-9355 (TTY 711) Phone Icon- Florida
1-866-334-7730 (TTY 711) Phone Icon- Georgia
1-888-505-1201 (TTY 711) Phone Icon- Hawaii, Louisiana 
1-866-334-6876 (TTY 711) Phone Icon- Illinois
1-877-560-3206 (TTY 711) Phone Icon - Kentucky
1-877-655-2425 (TTY 711) Phone Icon- North Carolina
1-866-687-8570 (TTY 711) Phone Icon- New Jersey
1-800-278-5155 (TTY 711) Phone Icon- New York 
1-866-687-8878 (TTY 711) Phone Icon- Texas


You can pay online: 


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Y0020_WCM_134133E_M Last Updated On: 10/1/2023