You're Enrolled! What's Next?
Here are the first steps to take after enrolling
Welcome Checklist
Update and activate your Secure Member Portal with your current contact information
- Home Address
- Phone Number (mobile and landline)
- Email Address
Through your secure member portal, you can view your plan materials, access your digital Member ID Card, review and update your email address and phone number, search for in-network doctors and pharmacies, and more.
Set up our Social Security Deductions or Railroad Retirement Benefit Deduction in your secure member portal
- Or Set up Auto-Pay or Make One-Time Payments
Review your important plan documents
- Annual Notice of Changes
- Summary of Benefits
- Formulary (Drug List)
Check Your Member ID Card or access a temporary ID Card (PDF) in seconds.
Check out our FAQ page for answers to common questions about your plan, coverage and how to get started.
Find a preferred pharmacy in our network by using our Find a Provider Tool.
Find Your Plan Documents
Looking for your plan documents?
Follow these three easy steps to find documents for your specific Medicare Prescription Drug Plan.
- Visit wellcare.com/find-your-plan
- Choose your plan type: Select Prescription Drug Plan (PDP)
- Select your state and search: Choose the state where you live, then select Search.
- Choose your plan
Select your plan to view and download important documents, including your Evidence of Coverage (EOC), Annual Notice of Changes (ANOC), Summary of Benefits, and other member materials.
Member Documents Overview Video
Learn more about your plan
Watch this quick video for a few tips to help you get started with your plan.
Member Resources
- My Member Portal
- Pay My Premium
- Look up Drug List (Formulary)
- What is Extra Help and do I qualify?
- Download a Temporary ID Card (PDF)
Sign into your member portal to manage your prescriptions.
Express Scripts helps you manage your prescription benefits with ease.
Less Paper. Easier Access.
Get your Explanation of Benefits (EOBs) directly in your inbox to stay informed about your coverage.
To sign up:
- Log in or create your secure account at express-scripts.com.
- Select Communication Preferences from the Account menu.
- Choose Online-Only EOBs.
Learn more about our partner Express Scripts® Pharmacy, a mail order service.
BuzzRx Discount Program
Check out our partner, BuzzRx, for discounts on medications not covered in your formulary!
BuzzRx is a discount program that may provide additional cost savings for drugs not covered on our formularies. These discounts are available at no additional costs. No Sign up necessary.
Questions? Contact Us
- By Phone: Toll-free at 1-888-550-5252 (TTY: 711), Sunday-Saturday, 8 am to 8 pm. Your call may be answered by a licensed agent.
- Online: https://www.wellcare.com/contact-us
- Chat with a live agent in your secure member portal.