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Provider Portal Claims Redesign

March 23, 2023

Our health plan is always looking for ways to improve the user experience of our provider portal. We are excited to reveal the newest enhancements to our provider portal that will help streamline your user experience.

The provider portal claims redesign will enhance the claims portion of the secure provider portal, while also changing its overall look and feel.

Enhancements include:

  • A newly created claims dashboard that will enable quick and easy access to the most relevant claims information on just one page.
  • An expanded claims details page that displays all applicable reference numbers associated with a specific claim.
  • A modernized design aesthetic with intuitive features and comprehensive claims information.

We are scheduled to complete these enhancements on March 13, 2023. If you have any questions, please do not hesitate to contact your Provider Representative.

Thank you for your continued participation in our network and products.

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Y0020_WCM_100876E Last Updated On: 5/12/2023
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.