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Adult Day Care Center Retainer Payments

We realize impact the COVID-19 state of emergency is having on LTC home and community-based service waiver providers. In response, and in accordance with AHCA guidelines, we are issuing retainer payments to eligible Adult Day Care (ADC) providers serving LTC enrollees.

To be eligible, stand-alone ADCs serving Staywell's LTC enrollees must be experiencing the financial hardships below and attest to certain criteria during the state of emergency:

  • The location where services are normally rendered is closed due to COVID-19 and the provider is unable or only able to partially render services in an alternative setting; or
  • The location remains open, but they are unable to serve all enrollees at this time due to enrollees who are quarantined, hospitalized, or refusing to receive services.

To request payment, please fill out the request form, which you can find by going to the AHCA COVID-19 Medicaid Information page and scrolling down to “SMMC LTC Adult Day Care Provider Retainer Payment Request” near the bottom of the page. Completed forms should be returned to or faxed to 1-813-865-6764.

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Y0020_WCM_87476E Last Updated On: 4/22/2022
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.