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Broker Self-Service Portal

Access our Single Sign-On Portal!

Please reference the Single Sign-On User GuideThis PDF document will open in a new window. for set-up instructions.

Within this portal, you will have access to Centene Workbench and CustomPoint. Centene Workbench is our broker portal that allows you to submit inquiries, access your Book of Business, view pending applications, see commission history and statements (if applicable), make changes to your profile, and so much more! 

For step by step instructions, see our portal User GuideThis PDF document will open in a new window.!

CustomPoint is our self-service materials tool. It allows you to order state and plan specific enrollment materials as needed! View the CustomPoint User Guide This PDF document will open in a new window. for helpful information.

Download the CustomPoint FAQThis PDF document will open in a new window. for additional information

Broker Commissions

Download the 2023 Calculator for assistance calculating commission payments by market rates.

Find a Doctor/Find a Provider

The Find a Doctor/Find a Provider sections within our health plan websites offer online search functionality and include a map/satellite view of provider locations along with a comparison of hours of operation, location, and more.

Tutorial Video Resources

Find a Doctor/Find a Provider video walk-throughs 

Formulary

Formulary sections within our health plan websites offer online search functionality gives a complete list of covered drugs and any restrictions or limits. The search tool also shows covered drug alternatives.

Tutorial Video Resources

Formulary Search Tool video walk-throughs

Wellcare Points of Contact

For our local support contacts, contact our Sales Leadership ContactsThis PDF document will open in a new window. 

Find additional Wellcare contacts with our Contacts and Resources This PDF document will open in a new window.

First Look/Portfolio At A Glance

To learn more about our combined product offering, what’s new, and market specific benefits, please visit Wellcare 2023 First Look.

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Last Updated On: 10/1/2022