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Coronavirus and the Suspension of Certain Utilization Review Requirements

February 1, 2022

As recommended in New York State Department of Financial Services Insurance Circular Letter No. 1 dated January 6, 2022, Wellcare NY has suspended the following prior authorization requirements for Medicare products:

  • Hospital to Hospital transfer between participating facilities
    • The hospital is expected to use its best efforts to provide notice to Wellcare within 48 hours of the transfer.
    • Please include information necessary for Wellcare to assist in coordinating care and discharge planning.
  • Skilled Nursing Facilities (SNF)
    • Providers will have up to 7 days to notify Wellcare of the admission. 
    • Wellcare will approve the first 7 days of the stay, and will conduct concurrent review for all days beyond day 7.

Wellcare will continue to monitor guidance from New York State.

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Last Updated On: 2/1/2022
Wellcare will be performing maintenance on Saturday, April 20th, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us.
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