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Phone Numbers

Nurse Advice Line

     1-800-919-8807
     24 hours a day, 7 days a week

Medicaid Members

     WellCare of Kentucky
     1-877-389-9457
     (TTY 1-877-247-6272)
     Monday-Friday, 7 a.m.to 7 p.m.
 

Health Insurance Marketplace Members

     Kentucky Marketplace Plan
     1-855-582-6175
     (TTY 1-855-582-6171
     Monday-Friday, 8 a.m. to 8 p.m.


Medicare Members

     WellCare Medicare - HMO Plans 
     Current Members: 1-877-560-2766
     Prospective Members: 1-866-527-0057
     (TTY 1-877-247-6272)
     Monday-Friday, 8 a.m. to 8 p.m.

     WellCare Medicare - HMO-SNP and HMO-POS Plans
     Current Members: 1-877-560-3206

     Prospective Members: 1-866-527-0057
     (TTY 1-877-247-6272)
     Monday-Friday, 8 a.m. to 8 p.m.

Medicare Prescription Drug Plan (PDP) Members  

     WellCare Classic, Extra and Simple
     Current Members: 1-888-550-5252
     Prospective Members: 1-866-537-1812

     (TTY 1-888-816-5252)
     Monday-Friday, 8 a.m. to 8 p.m.


Medicaid Providers

     1-877-389-9457

Medicare Providers

     1-855-538-0454

Health Insurance Marketplace Providers

     1-855-582-6175

Prescription Drug Plan (PDP) Providers

     1-888-550-5252


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Mailing Addresses

General Mailing Address

     WellCare Health Plans 
     P.O. Box 31370

     Tampa, FL 33631-3372

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Company Headquarters

8725 HendersonĀ Road Tampa, FL 33634
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Last Updated On: 1/21/2016