Contact Us
Do You Have a Question, Comment or Suggestion?
If so, we want to hear from you.Phone Numbers
Medicare Plan Members
Nurse Advice Line
1-800-919-8807 (TTY 711)
24 hours a day, 7 days a week
Wellcare Medicare Plans
Current Members: 1-833-444-9088 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-866-527-0056 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.
Wellcare Medicare Duals Special Needs Plans
Current Members: 1-833-444-9089 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-866-527-0056 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.
Prescription Drug Plan (PDP) Members
Wellcare Classic, Value Script and Medicare Rx Value Plus
Current Members: 1-888-550-5252 (TTY 711)
October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-888-293-5151 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.
Medicaid Members
WellCare of Kentucky
1-877-389-9457 (TTY 711)
Monday–Friday, 7 a.m. to 7 p.m.
Providers
Medicare Providers
1-855-538-0454
Medicare PDP Providers
1-888-550-5252
Medicaid Providers
1-877-389-9457
Mailing Addresses
General Mailing Address
Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631
Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031
Brokers
For broker support, contact the Broker Support Call Center
at: 866-822-1339
Monday - Friday, 8 a.m. to 8 p.m.
Broker Self-Service Portal
Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.