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Phone Numbers

General Phone Numbers     

     1-866-530-9491 
     (TTY 1-877-247-6272
     Monday-Friday, 8 a.m. to 8 p.m.

Nurse Advice Line

     1-800-581-9952
     (TTY 711)
     24 hours a day, 7 days a week

Medicaid Members

     WellCare of Kentucky
     1-877-389-9457
     (TTY 1-877-247-6272)

Health Insurance Marketplace Members

     Kentucky Marketplace Plan
     1-855-582-6175

     (TTY 1-855-582-6171)

Medicare Members

     WellCare Medicare - HMO Plans 
     Current Members: 1-877-560-2766
     Prospective Members: 1-866-765-4385
     (TTY 1-877-247-6272)
     Monday-Friday, 8 a.m. to 8 p.m.

     WellCare Medicare - Special Needs Plans
     Current Members: 1-877-560-3206

     Prospective Members: 1-866-765-4385
     (TTY 1-877-247-6272)
     Monday-Friday, 8 a.m. to 8 p.m.

Medicare Prescription Drug Plan (PDP) Members  

     WellCare Classic, Extra and Simple
     Current Members: 1-800-264-1587
     Prospective Members: 1-866-765-4390

     (TTY 1-888-816-5252 or 711)
     Monday-Friday, 8 a.m. to 8 p.m.


Medicaid Providers

     1-877-389-9457

Medicare Providers

     1-855-538-0454

Health Insurance Marketplace Providers

     1-855-582-6175

Medicare PDP Providers

     1-855-538-0453


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Mailing Addresses

General Mailing Address

     WellCare Health Plans 
     P.O. Box 31372

     Tampa, FL 33631-3372

Medicare PDP Mailing Address

     WellCare Health Plans
     P.O. Box 31685
     Tampa, FL 33631

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Company Headquarters

8735 HendersonĀ Road Tampa, FL 33634
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Y0070_NA031422_WCM_WEB_ENG CMS Approved 10/06/2015 Last Updated On: 1/21/2016