Member Communication Calendar
Learn about communications being sent to our members regarding health campaigns and incentives. This helpful information details our scheduled member messaging covering everything from upcoming appointments with their PCP to blood pressure check reminders.
First Quarter: 2021 |
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Date: 1/2021 Flu Shot: Inbound IVR This IVR will play when members call into their health plan. It encourages members to talk to their customer service representative about their flu shot. |
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Date: 2/2021 Flu Shot: Inbound IVR This IVR will play when members call into their health plan. It encourages members to talk to their customer service representative about their flu shot. |
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Date: 2/2021 Controlling Blood Pressure: Push Notification This is a push notification that will be sent to members reminding them to make an appointment with their PCP to check their blood pressure. |
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Date: 2/2021 COPD Text Message & PBH Text message combined: SMS This text message will be sent to members to encourage them to speak with their PCP about treatments and medications for their COPD. PBH and PCE will align with national heart month. |
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Date: 2/2021 Annual Wellness Visit Text Message: SMS This text message will be sent to members to encourage them to schedule their annual wellness visit. |
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Date: 2/2021 Annual Wellness Visit: Direct Mailer This direct mailer will be mailed to members to encourage them to schedule their annual wellness visit. |
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Date: 3/2021 Annual Wellness Visit: Inbound IVR This IVR will play when members call into their health plan. It encourages them to schedule their annual wellness visit. |
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Date: 3/2021 Men's Health: Push Notification This push notification will be sent to encourage members to visit their doctor to catch health issues early. |
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Date: 3/2021 Colon Cancer Screening Text message: SMS This text message will be sent to members to encourage them to have their colon cancer screening completed. |
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Date: 3/2021 Flu Thank You: Direct Mailer This direct mailer will be mailed to members to thank them for getting their flu shot. |
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Date: 3/2021 Flu Thank You Text message: SMS This text message will be sent to members to thank them for getting their flu shot. |
