Helping you care for your patients is our top priority!
We believe that delivering quality care doesn’t have to be complicated. So, to make working with us easier, we have developed the Centene Quality Provider Toolkit. It’s designed with you in mind to provide you with valuable education and materials to simplify your administrative responsibilities—so you can focus on providing care.
If you need further support, please contact your assigned Quality Representative. If you are unsure of who your assigned Quality Representative is, please reach out via our monitored email inbox. Be sure to include your contact information and someone will be in touch with you by the next business day.
CAHPS Information
Consumer Assessment of Healthcare Providers and Systems (CAHPS) is a survey tool that asks patients to evaluate their experience with their health plan and at providers’ offices.
Continuity of Care (CoC) Program
Our Continuity of Care (CoC) Program initiative incorporates Appointment Agendas, HEDIS® measures, and pharmacy metrics into one comprehensive view.
HEDIS® P4Q
HEDIS® (Healthcare Effectiveness Data and Information Set) is a set of standardized performance measures developed by the National Committee for Quality Assurance (NCQA) to objectively measure, report, and compare quality across health plans.
Helpful Links
Measures Best Practice
Member Rewards
New in 2024, members can earn points for completing their list of healthy activities through My Wellcare Rewards. It is all part of our pledge to improve your health and well-being.
