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Overview & Resources

'Ohana Health Plan partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation’s most vulnerable populations.


Get detailed health plan information on important topics such as coverage procedures and policies.

Contains key phone numbers and information on claims, appeals and more.

Details the various tools available to help providers do business with 'Ohana Health Plan.

How to quickly get in touch with WellCare to get your questions answered.


January 04, 2018

Issue I 2018 Provider Newsletter

The State of Hawaii has expanded the Ombudsman Program to also incorporate provider inquiries as well. It is an independent reviewer, to look into concerns against the QUEST Integration Health Plans.

Claims Payment Policy image
May 01, 2018

Issue II 2018 Provider Newsletter

Ombudsman Program and Providers

provider on the phone
September 03, 2018

Issue III 2018 Newsletter

Your Role in Flu Prevention

Doctor with a patient
December 01, 2017

Issue IV 2017 Newsletter

The new portal is now live and packed with features to help you care for your patients – our members – to ensure they have a positive health care experience.


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Last Updated On: 12/4/2018
Welcome Prescription Drug Plan members! We have important information to share with you about your 2019 plan. Read More. ×
Starting January 1, 2019 `Ohana Health Plan will offer basic adult dental coverage. Read more. ×