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Overview & Resources

'Ohana Health Plan partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation’s most vulnerable populations.


Resources


Get detailed health plan information on important topics such as coverage procedures and policies.

Contains key phone numbers and information on claims, appeals and more.

Details the various tools available to help providers do business with 'Ohana Health Plan.

How to quickly get in touch with WellCare to get your questions answered.

Newsletters

physicians
January 04, 2018

Issue I 2018 Provider Newsletter

The State of Hawaii has expanded the Ombudsman Program to also incorporate provider inquiries as well. It is an independent reviewer, to look into concerns against the QUEST Integration Health Plans.

Claims Payment Policy image
August 22, 2017

Issue II 2017 Provider Newsletter

Our portal is getting a whole new look and streamlined tools. Stay tuned for more information.

provider on the phone
December 27, 2016

Issue III 2017 Newsletter

You wanted a simpler, more efficient way to interact with us. We delivered. The new portal is now live and packed with features to help you care for your patients – our members – to ensure they have a positive health care experience.

Doctor with a patient
December 01, 2017

Issue IV 2017 Newsletter

The new portal is now live and packed with features to help you care for your patients – our members – to ensure they have a positive health care experience.

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Last Updated On: 9/6/2018
On September 1, 2018, our premium payment services changed. These changes will make it easier for you to pay your premium. Read more. ×
‘Ohana Health Plan is committed to helping members and providers who have been affected by recent events. Read more. ×