Patient Care Advocacy Graduation - First Choice Pediatrics
Since embedding Patient Care Advocate, Sarah Krones, in First Choice Pediatrics in 2015 their Quality scores have increased year-over-year. This success has been achieved by the office staff and Dr. Portugal supporting Sarah and working together as one team. The team has increased their quality staff, developed a check list for their doctors to use during well visits and adjusted their scheduling to ensure vaccines and tests are completed in the proper timeframe. Because of all of this hard work and dedication we are able to graduate the office from the PCA Program as we feel they are able to carry on this success moving forward!