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Member Services

To find your plan’s toll-free Member Services number, select your state using the selector at the top of this page. Once you find your state, you will see the specific number for your member services.

You can also call the number on the back of your Member ID card, October 1 – March 31 from 8 a.m. to 8 p.m. and April 1 – September 30, Monday – Friday from 8 a.m. to 8 p.m.   

Mailing Addresses

General Mailing Address

Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please address legal matters to the Plan at:

ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:

The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

Important Information About Contacting Your Medicare Plan

We’re committed to helping you protect your personal information. Some third parties use phone numbers that closely resemble official plan numbers, which can make it easy to reach the wrong party by mistake. Taking a moment to double-check the number helps ensure you’re speaking directly with your plan.

When contacting your Medicare plan, please keep the following tips in mind:

  • Call only the phone numbers listed on this website or on your member ID card 
  • Take a moment to carefully dial the correct number, as phone numbers can look similar
  • Trusting your instincts — if something doesn’t feel right, you can hang up and call us back using our official phone numbers

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Y0020_WCM_178064E_M Last Updated On: 11/10/2025
Wellcare will be performing maintenance on Saturday, April 18th, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us ×