Learn language assistance requirements and communication strategies to better support members
The Language Assistance Program and Health Literacy 2026 training provides information about health literacy, language assistance requirements, available services and practical communication strategies to help you communicate more effectively with patients.
What you will learn
The training covers:
- Health literacy and its impact on members.
- Language Assistance Program (LAP) services and requirements.
- Plain-language communication strategies.
- Resources that support provider-member communication.
What you need to do
If you did not attend the live training in August 2026, you must complete the Language Assistance Program and Health Literacy 2026 training by December 15, 2026.
The training is a 43-minute on-demand course available at no cost.
Register and complete the training at https://bit.ly/2026-LAP-Health-Literacy-Training.
Need help? Contact us
If you have questions, email Cultural.and.Linguistic.Services@healthnet.com.
This information applies to Physicians and Practitioners, Independent Practice Associations (IPAs), Hospitals, Ancillary Providers, and Behavioral Health Providers.
