Skip to main content

Do You Have a Question, Comment or Suggestion?



If so, we want to hear from you.


Phone Numbers

Nurse Advice Line

     1-800-919-8807
     24 hours a day, 7 days a week

Medicaid Members

     Staywell
     1-866-334-7927
     (TTY 711)
     Monday-Friday, 8 a.m. to 7 p.m.

Children's Health Insurance Plan Members

     Staywell Kids
     1-866-698-KIDS (1-866-698-5437)

     (TTY 711)
     Monday-Friday, 7 a.m. to 7 p.m.

Medicare Members

     WellCare Medicare - HMO Plans
     Current Members: 1-888-888-9355
     Prospective Members: 1-866-527-0056
     (TTY 711)
     Monday-Sunday, 8 a.m. to 8 p.m.

     WellCare Medicare - HMO-SNP and HMO-POS Plans
     Current Members: 1-866-637-8041

     Prospective Members: 1-866-527-0056
     (TTY 711)
     Monday-Sunday, 8 a.m. to 8 p.m.

Medicare PDP Members  

     WellCare Classic, Extra and Value Script
     Current Members: 1-888-550-5252
     Prospective Members: 1-888-293-5151

     (TTY 711)
     Monday-Sunday, 8 a.m. to 8 p.m.

Medicaid Providers

     Florida Staywell
     1-866-334-7927    

     Florida Staywell Kids
     1-866-698-KIDS (1-866-698-5437)

Medicare Providers

      1-855-538-0454

Prescription Drug Plan (PDP) Providers

1-888-550-5252

Return to top


Mailing Addresses    

   WellCare Health Plans

     P.O. Box 31370

     Tampa, FL 33631-3370

Return to top

Company Headquarters

8725 HendersonĀ Road Tampa, FL 33634
Get Directions
Last Updated On: 10/1/2017