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Member Services
Current Members:
Wellcare By 'Ohana Medicare Plans: 1-877-457-7621 (TTY 711)
Wellcare By 'Ohana Medicare Duals Special Needs Plans: 1-877-457-7621 (711)
Wellcare By 'Ohana Dual Align (HMO D-SNP) Plan: 1-888-846-4262 (711)
Wellcare By 'Ohana Prescription Drug Plans (PDP): 1-888-550-5252 (TTY 711)
Monday–Sunday, 8 a.m. to 8 p.m.
Prospective Members:
Wellcare By 'Ohana Medicare Plans: 1-844-917-0175 (TTY 711)
Wellcare By 'Ohana Prescription Drug Plans: 1-866-859-9084 (TTY 711)
Monday–Sunday, 8 a.m. to 8 p.m.
Medicaid Members:
QUEST Integration: 1-888-846-4262 (TTY 711)
Monday–Friday, 7:45 a.m. to 4:30 p.m. HST
Community Care Services (CCS): 1-866-401-7540 (TTY 711)
24 hours a day, 7 days a week.
Nurse Advice Line:
1-800-581-9952 (TTY 711)
24 hours a day, 7 days a week
Provider Services
Wellcare Medicare Plans: 1-888-505-1201 (TTY 711)
Wellcare Prescription Drug Plans: 1-855-538-0453 (TTY 711)
'Ohana Health Plan Providers: 1-866-319-3554 (TTY 711)
Medicaid Providers: 1-888-846-4262 (TTY 711)
Community Care Services Providers: 1-866-401-7540 (TTY 711)
Broker Services
Broker Support Call Center:
1-866-822-1339 (TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.
Broker Self-Service Portal:
Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.
Mailing Addresses
General Mailing Address
Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631
QUEST Integration
820 Mililani Street, Suite 200
Honolulu, HI 96813
Community Care Services (CCS)
820 Mililani Street, Suite 200
Honolulu, HI 96813
Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031