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Phone Numbers

24-Hour Nurse Advice Line

     1-800-919-8807 
     24 hours a day, 7 days a week

Medicaid Members

     QUEST Integration
     1-888-846-4262
     
(TTY 1-877-247-6272)
     Monday-Friday, 7:45 a.m. to 4:30 p.m. HST

     Community Care Services (CCS)
     1-888-846-4262
     (TTY 1-877-247-6272)
     Monday-Friday, 7:45 a.m. to 4:30 p.m. HST



Medicare Members

     `Ohana Health Plan - HMO Plans
     Current Members: 1-888-505-1201
     Prospective Members: 1-866-907-2058
     (TTY 1-877-247-6272)
     Monday-Friday, 8 a.m. to 8 p.m.

     `Ohana Health Plan - HMO-SNP and HMO-POS Plans
     Current Members: 1-877-457-7621
     Prospective Members: 1-866-907-2058
     
(TTY 1-877-247-6272)
     Monday-Friday, 8 a.m. to 8 p.m.

Medicare PDP Members  

     WellCare Classic, Extra and Simple
     Current Members: 1-888-550-5252
     Prospective Members: 1-866-537-1812

     (TTY 1-888-816-5252)
     Monday-Friday, 8 a.m. to 8 p.m.


Medicaid Providers

     1-888-846-4262

Medicare Providers

     1-866-319-3554

Medicare PDP Providers

     1-888-550-5252

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Mailing Addresses

QUEST Integration

     949 Kamokila Boulevard
     3rd Floor, Suite 350
     Kapolei, HI 96707

Community Care Services (CCS)

     949 Kamokila Boulevard 
     3rd Floor, Suite 350
     Kapolei, HI 96707

WellCare Health Plans

     P.O. Box 31370
     Tampa, FL 33631

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Main Headquarters

949 Kamokila Blvd.
3rd Floor, Suite 350
Kapolei, HI 96707
Get Directions
Y0070_NA031422_WCM_WEB_ENG CMS Approved 10/06/2015 Last Updated On: 9/30/2015