Skip to main content

Go Back

Find a Provider Tool Help

Search Page

  • Go to “What state is your plan in?”
    Choose the state from the drop-down menu.
  • Go to “What is your plan?”
    Choose your plan name from the drop-down menu.
  • Go to “Where are you looking?”
    You can search by:
    • City and State
    • County and State
    • Zip Code
    • Address

You can search for a provider here, no matter where you are enrolled. If you choose “City and State,” you must enter your city followed by a comma and then your state name or abbreviation.

  • Example: “Spring Hill, Florida” or “Spring Hill, FL”
If you choose “County & State,” you must enter your county followed by a comma and then your state name or abbreviation.
  • Example: “Hernando, Florida” or “Hernando, FL”
If you choose “Zip Code,” you must enter your five-digit zip code.
  • Example: “34609”
If you choose “Address,” you must enter your house number and street name followed by a comma. Then put your city name followed by a comma and then your state.
  • Example: “1234 Little Farms Dr., Sand Hill, FL”
  • Choose 5 mi, 10 mi, 25 mi, or 60 mi. from the drop-down menu.
  • Under “Please enter keyword to search for and pick a provider type to refine your searches further,” enter a term. This is a required field. 
    • You may enter your own term, or pick from a list of specialties. Click on “Specialty” in “I need more details about Specialty.” This well let you search specialty terms A-Z.  
  • The last drop-down below the term will give you filtering options. Choose from “Hospital/Facility,” “Pharmacy,” and “Provider.” These will not limit your search to these types. They are just filtering options.
  • To complete your search, click the “Go to Results” button. If you want to start a new search, click “Clear values.” After choosing from the drop-down you can also choose “Advanced Search.” This will apply filters that go with your drop-down choice. 

Go Back

Search Results Page

When you click “Go to Results,” you will get a list of providers that match your search. You can click on any of the provider names in order to see more information.

  • At the top right of the results page you will see “List” and “Map” buttons. The default display shows the results as a list of provider names. If you click on the “Map” button, you will see the provider locations on a map. Click the “List” button and you can switch back to the list view.
  • You can also compare up to three of these providers side-by-side. Click the “Compare” button on any three. Then click the “Compare Selected” button on the right.
  • You can also filter your results using different options in the right tab under “Provider Filters”. Choose any option and click the “Update Results” button.    
  • Check “Helpful Definitions” or “Specialty Descriptions” in the top right corner of the screen on both the search entry and results pages.   
  • You may also change your search settings. Click “Refine Search” at the top of the filter tab. Or start a new search by clicking the “New Search” button.

Go Back

Contact Us icon

Need help? We're here for you.

Contact Us
Y0020_WCM_87476E Last Updated On: 4/27/2022
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.