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Broker Self-Service Portal

Access our Single Sign-On Portal!

Please reference the User GuideThis PDF document will open in a new window. for set-up instructions. 

Within this portal, you will have access to Agent Connect and CustomPoint. Agent Connect is our broker portal that allows you to submit inquiries, access your Book of Business, view pending applications, see commission history and statements, make changes to your profile via Agent360, and so much more!  For a helpful user guide, see our Agent Connect User GuideThis PDF document will open in a new window..

CustomPoint is our self-service materials tool. It allows you to order state and plan specific enrollment materials as needed! View the CustomPoint User Guide This PDF document will open in a new window. for helpful information.

Broker Commissions

Download the 2021 Calculator for assistance calculating commission payments by market rates.

Find a Provider Tool

The Find a Provider Tool offers online search functionality within our provider/pharmacy directory, and includes a map/satellite view of provider locations along with a comparison of hours of operation, location and more. For assistance, watch our tutorial video!

Please download the Provider Tool GuideThis PDF document will open in a new window. to carry with you to your sales appointments.

WellCare Points of Contact

For our local support contacts, contact our Leadership Points of ContactThis PDF document will open in a new window. 

Find additional WellCare contacts on the WellCare points of contact sheet!This PDF document will open in a new window.

First Look

To learn more about our combined product offering, what’s new, and market specific benefits, please visit Centene 2021 First Look

 

 

 

Important Information

Covered Medications

A formulary is a list of medications covered by a plan(s). We work with a team of health care providers to select prescription medications we believe are a necessary part of a quality treatment program.

We generally cover the medications listed in our formulary as long as they meet the following criteria:

  • Medically necessary
  • Filled at a WellCare network pharmacy
  • Other plan rules are followed

Note: There are three ways to locate a drug using the Formulary Tool: alphabetically, by name and/or therapeutic class. Download the Formulary Tool Guide This PDF document will open in a new window. for further assistance.

WellCare Contacts

Access points of contact This PDF document will open in a new window. related to your inquiries.

  • Formularies

    Covered Medications

    A formulary is a list of medications covered by a plan(s). We work with a team of health care providers to select prescription medications we believe are a necessary part of a quality treatment program.

    We generally cover the medications listed in our formulary as long as they meet the following criteria:

    • Medically necessary
    • Filled at a WellCare network pharmacy
    • Other plan rules are followed

    Note: There are three ways to locate a drug using the Formulary Tool: alphabetically, by name and/or therapeutic class. Download the Formulary Tool Guide This PDF document will open in a new window. for further assistance.

  • WellCare Contacts

    WellCare Contacts

    Access points of contact This PDF document will open in a new window. related to your inquiries.

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Last Updated On: 7/31/2020