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Overview & Resources

WellCare partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation's most vulnerable populations.


Get detailed health plan information on important topics such as coverage procedures and policies.

Contains key phone numbers and information on claims, appeals and more.

Details the various tools available to help providers do business with WellCare.

How to quickly get in touch with WellCare to get your questions answered.

With the new year upon us, we wanted to give our Providers a heads-up about some of the global changes we made to our benefits, services and products for 2019.

At WellCare Health Plans, we value everything you do to deliver quality care to our members – your patients – and to make sure they have a positive healthcare experience. That’s why we are offering a $50 bonus to providers who schedule exams with members between Oct. 1, 2018 and Dec. 31, 2018, and close care gaps to ensure our Medicare members receive important medical services by the end of 2018.

A STAR score is a rating system used by Center for Medicare and Medicaid Services (CMS) to measure how well healthcare plans perform in categories such as quality of care and customer service. Ratings range from 1 STAR (poorest quality) to 5 STARS (highest quality).


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Last Updated On: 2/13/2019
Medicare and Prescription Drug Plan Members: The new and enhanced member portal is here! This portal offers a fresh homepage, all new billing and payment options for 2020, and more! Login to your portal today. ×