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Member Communication Calendar


Learn about communications being sent to our members regarding health campaigns and incentives. This helpful information details our scheduled member messaging covering everything from upcoming appointments with their PCP to blood pressure check reminders.

First Quarter: 2021

Date: 1/2021

Flu Shot: Inbound IVR

This IVR will play when members call into their health plan. It encourages members to talk to their customer service representative about their flu shot. 

Date: 2/2021

Flu Shot: Inbound IVR

This IVR will play when members call into their health plan. It encourages members to talk to their customer service representative about their flu shot.

Date: 2/2021

Controlling Blood Pressure: Push Notification

This is a push notification that will be sent to members reminding them to make an appointment with their PCP to check their blood pressure. 

Date: 2/2021

COPD Text Message & PBH Text message combined: SMS

This text message will be sent to members to encourage them to speak with their PCP about treatments and medications for their COPD. PBH and PCE will align with national heart month.

Date: 2/2021

Annual Wellness Visit Text Message: SMS

This text message will be sent to members to encourage them to schedule their annual wellness visit.

Date: 2/2021

Annual Wellness Visit: Direct Mailer

This direct mailer will be mailed to members to encourage them to schedule their annual wellness visit.

Date: 3/2021

Annual Wellness Visit: Inbound IVR

This IVR will play when members call into their health plan. It encourages them to schedule their annual wellness visit. 

Date: 3/2021

Men's Health: Push Notification

This push notification will be sent to encourage members to visit their doctor to catch health issues early.

Date: 3/2021

Colon Cancer Screening Text message: SMS

This text message will be sent to members to encourage them to have their colon cancer screening completed. 

Date: 3/2021

Flu Thank You: Direct Mailer

This direct mailer will be mailed to members to thank them for getting their flu shot.

Date: 3/2021

Flu Thank You Text message: SMS

This text message will be sent to members to thank them for getting their flu shot.

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Last Updated On: 12/14/2020