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Phone Numbers

Nurse Advice Line

1-800-919-8807 
24 hours a day, 7 days a week

Medicaid Members

Harmony Health Plan
1-800-608-8158
(TTY 1-877-650-0952)
Monday-Friday, 8 a.m. to 5 p.m.


Medicare Members

WellCare Advance (HMO-POS), WellCare Choice (HMO-POS), WellCare Guardian (HMO C-SNP),
WellCare Rx (HMO), WellCare Plus (HMO), WellCare Value (HMO-POS)
Current Members: 1-833-444-9088
Prospective Members: 1-866-527-0056
(TTY 711)
Monday–Friday, 8 a.m. to 8 p.m. 
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

WellCare Edge (HMO), WellCare Essential (HMO), WellCare Essential (HMO-POS),
WellCare Exclusive (HMO), WellCare Explore (HMO-POS)
Current Members: 1-877-902-6784
Prospective Members: 1-866-527-0056
(TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.


Medicare Prescription Drug Plan (PDP)

WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151 
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151 
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.


Medicaid Providers

1-800-504-2766

Medicare Providers

1-855-538-0454

Medicare PDP Providers

1-888-550-5252

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Mailing Addresses

WellCare Health Plans

P.O. Box 31370

Tampa, FL 33631-3370


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Main Office

29 North Wacker Drive
Suite 300
Chicago, IL 60606-3203
Get Directions
Y0070_WCM_06390E CMS Approved 10/23/2017 Last Updated On: 10/1/2017
Medicare and Prescription Drug Plan Members: The new and enhanced member portal is here! This portal offers a fresh homepage, all new billing and payment options for 2020, and more! Login to your portal today. ×