Skip to main content

Do You Have a Question, Comment or Suggestion?

If so, we want to hear from you.


Phone Numbers

Nurse Advice Line

1-800-919-8807 
24 hours a day, 7 days a week

Medicaid Members

Harmony Health Plan
1-800-608-8158
(TTY 1-877-650-0952)
Monday-Friday, 8 a.m. to 5 p.m.

 

Medicare Members

WellCare Advance (HMO-POS), WellCare Choice (HMO-POS), WellCare Guardian (HMO C-SNP),
WellCare Rx (HMO), WellCare Plus (HMO), WellCare Value (HMO-POS)
Current Members: 1-833-444-9088
Prospective Members: 1-866-527-0056
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m


WellCare Edge (HMO), WellCare Essential (HMO), WellCare Essential (HMO-POS),
WellCare Exclusive (HMO), WellCare Explore (HMO-POS)
Current Members: 1-877-902-6784
Prospective Members: 1-866-527-0056
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.


Medicare Prescription Drug Plan (PDP)

WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151 
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.

Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151 
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.

Medicaid Providers

1-800-504-2766

Medicare Providers

1-855-538-0454

Medicare PDP Providers

1-888-550-5252

Return to top

 

Mailing Addresses

General Mailing Address

WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please direct any legal matters to Centene Plaza, 7700 Forsyth Boulevard, St. Louis, MO 63105.

Return to top

Global Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Get Directions
Y0070_WCM_64252E Last Updated On: 10/1/2020