Contact Us
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Phone Numbers
Nurse Advice Line
1-800-919-880724 hours a day, 7 days a week
Medicaid Members
(TTY 1-877-650-0952)
Monday-Friday, 8 a.m. to 5 p.m.
Medicare Members
WellCare Advance (HMO-POS), WellCare Choice (HMO-POS), WellCare Guardian (HMO C-SNP),
WellCare Rx (HMO), WellCare Plus (HMO), WellCare Value (HMO-POS)
Current Members: 1-833-444-9088
Prospective Members: 1-866-527-0056
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m.
WellCare Edge (HMO), WellCare Essential (HMO), WellCare Essential (HMO-POS),
WellCare Exclusive (HMO), WellCare Explore (HMO-POS)
Current Members: 1-877-902-6784
Prospective Members: 1-866-527-0056
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m.
Medicare Prescription Drug Plan (PDP)
WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m.
Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m.
Mailing Addresses
General Mailing Address
WellCare Health PlansP.O. Box 31370
Tampa, FL 33631
Please direct any legal matters to Centene Plaza, 7700 Forsyth Boulevard, St. Louis, MO 63105.
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