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Phone Numbers
Nurse Advice Line
1-800-919-880724 hours a day, 7 days a week
Behavioral Health Crisis Line
1-855-582-6265
Medicaid Members
New York Healthy Choice
1-800-288-5441
(TTY 711)
(TTY 711)
Monday-Friday, 8 a.m. to 6 p.m.
Adovcate Managed Long Term Care
1-866-661-1232
(TTY 711)
Monday-Friday, 8 a.m. to 9 p.m.
Children's Health Insurance Plan Members
New York Child Health Plus
1-800-288-5441
(TTY 711)
Monday-Friday, 8 a.m. to 6 p.m.
Medicare Members
WellCare Medicare - HMO Plans
Current Members: 1-800-278-5155
Prospective Members: 1-866-527-0057
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-866-527-0057
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
WellCare Medicare - HMO-SNP and HMO-POS Plans
Current Members: 1-866-482-3363
Prospective Members: 1-866-527-0057
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
WellCare Liberty (HMO-SNP)
Current Members: 1-866-491-5746
Prospective Members: 1-866-527-0057
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Prescription Drug Plan (PDP) Members
WellCare Classic and Extra
Current Members: 1-888-550-5252
Prospective Members: 1-866-537-1812
Prospective Members: 1-866-537-1812
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Medicaid Providers
1-800-288-5441
Managed Long Term Care (MLTC) Providers
1-866-661-1232
Medicare Providers
1-855-538-0454
Health Insurance Marketplace Providers
1-855-582-6172
FIDA Providers
1-855-595-2063
Prescription Drug Plan Providers
1-855-550-5252