Skip to main content

Do You Have a Question, Comment or Suggestion?

If so, we want to hear from you.

Phone Numbers

Nurse Advice Line

     1-800-919-8807
     24 hours a day, 7 days a week

Behavioral Health Crisis Line 

     1-855-582-6265 
     
24 hours a day, 7 days a week
 
 
 

Medicaid Members

     New York Healthy Choice
     1-800-288-5441
     (TTY 711)
     Monday-Friday, 8 a.m. to 6 p.m.
 
     Adovcate Managed Long Term Care
     1-866-661-1232
     (TTY 711)
     Monday-Friday, 8 a.m. to 9 p.m.

Children's Health Insurance Plan Members

     New York Child Health Plus
     1-800-288-5441
     (TTY 711)

     Monday-Friday, 8 a.m. to 6 p.m.

 

Medicare Members

WellCare Medicare

Current Members: 1-833-444-9088
Prospective Members: 1-866-527-0056
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.

WellCare Medicare Duals Special Needs Plans
Current Members: 1-833-444-9089
Prospective Members: 1-866-527-0056
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.

Medicare Prescription Drug Plan (PDP)

WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151 
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.

Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151 
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.

Medicaid Providers

1-800-288-5441

Managed Long Term Care (MLTC) Providers 

1-866-661-1232

Medicare Providers

1-855-538-0454

Today's Options Medicare Providers

Today's Options PPO (H2775) - 1-866-422-5009
Today's Options NPFFS (H2816) - 1-866-568-8921

Health Insurance Marketplace Providers

1-855-582-6172

FIDA Providers

1-855-595-2063

Prescription Drug Plan Providers

1-855-550-5252

Return to top

 

Mailing Addresses

General Mailing Address

WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please direct any legal matters to Centene Plaza, 7700 Forsyth Boulevard, St. Louis, MO 63105.

Return to top

Global Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Get Directions
Y0070_WCM_64252E Last Updated On: 10/1/2020