Skip to main content

Do You Have a Question, Comment or Suggestion?

If so, we want to hear from you.

Phone Numbers

Nurse Advice Line

     1-800-919-8807
     24 hours a day, 7 days a week

Behavioral Health Crisis Line 

     1-855-582-6265 
     
24 hours a day, 7 days a week


Medicaid Members

     New York Healthy Choice
     1-800-288-5441
     (TTY 711)
     Monday-Friday, 8 a.m. to 6 p.m.

     Adovcate Managed Long Term Care
     1-866-661-1232
     (TTY 711)
     Monday-Friday, 8 a.m. to 9 p.m.

Children's Health Insurance Plan Members

     New York Child Health Plus
     1-800-288-5441
     (TTY 711)

     Monday-Friday, 8 a.m. to 6 p.m.


Medicare Members


WellCare Medicare
Current Members: 1-833-444-9088
Prospective Members: 1-866-527-0056
(TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

WellCare Medicare Duals Special Needs Plans
Current Members: 1-833-844-9089
Prospective Members: 1-866-527-0056
(TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

Medicare Prescription Drug Plan (PDP)

WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151 
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151 
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

Medicaid Providers

1-800-288-5441

Managed Long Term Care (MLTC) Providers 

1-866-661-1232

Medicare Providers

1-855-538-0454

Today's Options Medicare Providers

Today's Options PPO (H2775) - 1-866-422-5009
Today's Options NPFFS (H2816) - 1-866-568-8921

Health Insurance Marketplace Providers

1-855-582-6172

FIDA Providers

1-855-595-2063

Prescription Drug Plan Providers

     1-855-550-5252

Return to top


Mailing Addresses

General Mailing Address

     WellCare Health Plans 
     P.O. Box 31370

     Tampa, FL 33631-3372

Return to top

Company Headquarters

8725 HendersonĀ Road Tampa, FL 33634
Get Directions
Last Updated On: 10/1/2017