Contact Us
Do You Have a Question, Comment or Suggestion?
If so, we want to hear from you.Phone Numbers
Nurse Advice Line
1-800-919-880724 hours a day, 7 days a week
Behavioral Health Crisis Line
1-855-582-6265
Medicaid Members
New York Healthy Choice
1-800-288-5441
(TTY 711)
(TTY 711)
Monday-Friday, 8 a.m. to 6 p.m.
Adovcate Managed Long Term Care
1-866-661-1232
(TTY 711)
Monday-Friday, 8 a.m. to 9 p.m.
Children's Health Insurance Plan Members
New York Child Health Plus
1-800-288-5441
(TTY 711)
Today's Options NPFFS (H2816) - 1-866-568-8921
Monday-Friday, 8 a.m. to 6 p.m.
Medicare Members
WellCare Medicare
Current Members: 1-833-444-9088
Prospective Members: 1-866-527-0056
(TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.
WellCare Medicare Duals Special Needs Plans
Current Members: 1-833-444-9089
Prospective Members: 1-866-527-0056
(TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.
Medicare Prescription Drug Plan (PDP)
WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Medicaid Providers
1-800-288-5441
Managed Long Term Care (MLTC) Providers
1-866-661-1232
Medicare Providers
1-855-538-0454
Today's Options Medicare Providers
Today's Options PPO (H2775) - 1-866-422-5009Today's Options NPFFS (H2816) - 1-866-568-8921
Health Insurance Marketplace Providers
1-855-582-6172
FIDA Providers
1-855-595-2063
Prescription Drug Plan Providers
1-855-550-5252