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Broker Self-Service Portal

Access our Single Sign-On Portal!

Please reference the User Guide This PDF document will open in a new window. for set-up instructions. 

Within this portal, you will have access to Agent Connect and CustomPoint. Agent Connect is our broker portal that allows you to submit inquiries, access your Book of Business, view pending applications, see commission history and statements, make changes to your profile via Agent360, and so much more!  For a helpful user guide, see our Agent Connect User Guide This PDF document will open in a new window..

CustomPoint is our self-service materials tool. It allows you to order state and plan specific enrollment materials as needed! View the CustomPoint User Guide This PDF document will open in a new window. for helpful information.

Broker Commissions

Download the 2021 Calculator for assistance calculating commission payments by market rates.

Find a Provider Tool

The Find a Provider Tool offers online search functionality within our provider/pharmacy directory, and includes a map/satellite view of provider locations along with a comparison of hours of operation, location and more. For assistance, watch our tutorial video!

Please download the Provider Tool Guide This PDF document will open in a new window. to carry with you to your sales appointments.

WellCare Points of Contact

For our local support contacts, contact our Leadership Points of Contact This PDF document will open in a new window. 

Find additional WellCare contacts with our Broker Support Resources This PDF document will open in a new window.

First Look

To learn more about our combined product offering, what’s new, and market specific benefits, please visit Centene 2021 First Look





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Last Updated On: 12/4/2020
WellCare will be performing maintenance on Saturday, September 18, 2021 at 6pm EST until Sunday, September 19, 2021 at 6am EST. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us. ×