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Welcome to your Medicare Advantage Plan!

Thank you for being a Wellcare member! We want to help you get the most from your plan.

Use our website to explore plan information and benefits and review helpful plan documents such as the Evidence of Coverage, Summary of Benefits, and Annual Notice of Change.

Plan Specific Documents

Use this form to enroll in a Medicare Advantage Plan

Star Ratings judge how well Medicare health and drug plans perform in different categories. They are distributed by Medicare. Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next.

Related Materials

This document includes information about multi-language interpreter services for speakers of Arabic, Chinese Cantonese, Chinese Mandarin, French Creole, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Tagalog, and Vietnamese.

Complete this form to request reimbursement for covered prescription drugs that you paid full price for.

Complete this form to request reimbursement/refund for covered prescription drugs that you paid full price for.

Use this form to authorize us to withdraw your monthly premiums from your bank.

This form confirms your request for a particular person to act as your representative in connection with a claim.

Each member requesting to be disenrolled must complete their own form.

Part D Late Enrollment Penalty (LEP) Reconsideration Request Form

Please complete this form with your provider if you want to change your PCP. Your provider will then send this form to your health plan, letting them know about the change.

Effective 07/01/2025: The drugs on this list require step therapy. Step therapy means you must try one drug before we will cover another drug.

Original Medicare Defined Cost Share Amounts and Premiums

Wellcare Preventive Health Screenings Flyer: Vaccinations, disease screenings and cancer screenings, by age and frequency to administer.

Pharmacy Information

Request for Medicare Prescription Drug Coverage Determination

You can use one of the determination forms to complete a Medicare drug coverage request:

Electronic: Complete this electronic form via our website.
Drug Coverage Determination Request – Online Form 

Printable: Complete and fax or mail the form to us.
Drug Coverage Determination Request Form (PDF)

 

Request for Redetermination of Medicare Prescription Drug Denial (Appeal)

You can use one of the redetermination forms to complete a request for redetermination of Medicare prescription drug denial:

Electronic: Complete this electronic form via our website.
Redetermination Request for Part D Denials – Online Form

Printable: Complete and fax or mail the form to us.
Redetermination Request Form for Part D Denials (PDF)

Learn More

Learn more about Medicare coverage determinations (exceptions) and redeterminations (appeals) on the Centers for Medicare & Medicaid Services website.

Filling Your Prescription

When you fill your prescription at a participating pharmacy, you will simply need to present your Wellcare Member ID card. You will be responsible for any necessary out-of-pocket expense, if any, according to your Part D benefit.

Learn more about receiving your prescriptions through mail service delivery on the following page:

Did you fill a prescription at a pharmacy outside our network?

Learn more about our out-of-network coverage.

For more information about filling your prescription, please refer to your Evidence of Coverage.

Mail Order Service

You can fill your prescription at any network pharmacy. You also can fill your prescription through our preferred mail order service. This can save you time, money, and trips to the pharmacy.

Learn more about receiving your prescriptions through mail service delivery on the following page:

Specialty Pharmacy

Our specialty pharmacies are available at no extra cost to members taking drugs used to treat long-term, complex, or rare chronic conditions such as cancer, rheumatoid arthritis, H.I.V. or hemophilia. We can help you to manage side effects and symptoms, ensure you take drugs timely and as prescribed, and guide you through order refills. 

For all specialty pharmacies, TTY/TTD users should call: 711

For more information on our specialty pharmacies, please refer to your Evidence of Coverage or, Contact Us.

  • Coverage Determination/ Redetermination

    Request for Medicare Prescription Drug Coverage Determination

    You can use one of the determination forms to complete a Medicare drug coverage request:

    Electronic: Complete this electronic form via our website.
    Drug Coverage Determination Request – Online Form 

    Printable: Complete and fax or mail the form to us.
    Drug Coverage Determination Request Form (PDF)

     

    Request for Redetermination of Medicare Prescription Drug Denial (Appeal)

    You can use one of the redetermination forms to complete a request for redetermination of Medicare prescription drug denial:

    Electronic: Complete this electronic form via our website.
    Redetermination Request for Part D Denials – Online Form

    Printable: Complete and fax or mail the form to us.
    Redetermination Request Form for Part D Denials (PDF)

    Learn More

    Learn more about Medicare coverage determinations (exceptions) and redeterminations (appeals) on the Centers for Medicare & Medicaid Services website.

  • Filling Your Prescription

    Filling Your Prescription

    When you fill your prescription at a participating pharmacy, you will simply need to present your Wellcare Member ID card. You will be responsible for any necessary out-of-pocket expense, if any, according to your Part D benefit.

    Learn more about receiving your prescriptions through mail service delivery on the following page:

    Did you fill a prescription at a pharmacy outside our network?

    Learn more about our out-of-network coverage.

    For more information about filling your prescription, please refer to your Evidence of Coverage.

  • Mail Order Service

    Mail Order Service

    You can fill your prescription at any network pharmacy. You also can fill your prescription through our preferred mail order service. This can save you time, money, and trips to the pharmacy.

    Learn more about receiving your prescriptions through mail service delivery on the following page:

  • Specialty Pharmacy

    Specialty Pharmacy

    Our specialty pharmacies are available at no extra cost to members taking drugs used to treat long-term, complex, or rare chronic conditions such as cancer, rheumatoid arthritis, H.I.V. or hemophilia. We can help you to manage side effects and symptoms, ensure you take drugs timely and as prescribed, and guide you through order refills. 

    For all specialty pharmacies, TTY/TTD users should call: 711

    For more information on our specialty pharmacies, please refer to your Evidence of Coverage or, Contact Us.

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Y0020_WCM_164006E_M Last Updated On: 3/6/2025

Wellcare will be performing maintenance on Saturday, June 21, from 6 P.M. EDT to 8 A.M. EDT the next day. You might not be able to access systems or fax during this time. We are sorry for any issues this may cause. Thank you for your patience. If you need assistance, contact us.

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