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Phone Numbers

Nurse Advice Line

1-800-919-8807
24 hours a day, 7 days a week

Medicaid Members

WellCare of South Carolina
1-888-588-9842
(TTY 711)
Monday-Friday, 8 a.m. to 6 p.m.

Medicare Members

WellCare Medicare
Current Members: 1-833-444-9089
Prospective Members: 1-866-527-0056
(TTY 711)
Monday–Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

Medicare Prescription Drug Plan (PDP)

WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151 
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151 
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.


Medicaid Providers

     1-888-588-9842

Medicare Providers

     1-855-538-0454

Prescription Drug Plan Providers

     1-855-550-5252


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Mailing Addresses

General Mailing Address

     WellCare Health Plans 
     P.O. Box 31370

     Tampa, FL 33631-3372

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Company Headquarters

8725 HendersonĀ Road Tampa, FL 33634
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Y0070_WCM_06390E CMS Approved 10/23/2017 Last Updated On: 10/1/2017
Medicare and Prescription Drug Plan Members: The new and enhanced member portal is here! This portal offers a fresh homepage, all new billing and payment options for 2020, and more! Login to your portal today. ×