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Phone Numbers 

Medicaid Members

QUEST Integration
1-888-846-4262
(TTY 711)
Monday-Friday, 7:45 a.m. to 4:30 p.m. HST

Community Care Services (CCS)
1-866-401-7540
(TTY 711)
24 hours, 7 days a week

Current Medicare Members

`Ohana Health Plan - Non-Duals
1-888-505-1201 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.

`Ohana Health Plan - Duals
1-877-457-7621 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.

Prospective Medicare Members

`Ohana Health Plan - Non-Duals
1-800-265-7171 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

`Ohana Health Plan - Duals
1-800-265-7171 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Current Prescription Drug Plan (PDP) Members

WellCare Classic, Value Script and Medicare Rx Value Plus
1-888-550-5252 (TTY 711)
October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m.

Prospective Prescription Drug Plan (PDP) Members

WellCare Classic, Value Script and Medicare Rx Value Plus
1-888-293-5151 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Chat with a Customer Service Agent.

Providers

Medicaid Providers
1-888-846-4262
(TTY 711)

CCS Providers
1-866-401-7540
(TTY 711)
24 hours, 7 days a week

'Ohana Health Plan Providers
1-866-319-3554
(TTY 711)

Medicare Providers
1-888-505-1201
(TTY 711)

Medicare PDP Providers
1-855-538-0453
(TTY 711)

24-Hour Nurse Advice Line

1-800-919-8807
(TTY 711)
24 hours a day, 7 days a week

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Mailing Addresses

QUEST Integration
949 Kamokila Boulevard
3rd Floor, Suite 350
Kapolei, HI 96707

Community Care Services (CCS)
949 Kamokila Boulevard
3rd Floor, Suite 350
Kapolei, HI 96707

WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

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Global Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Get Directions
Y0020_WCM_87476E Last Updated On: 4/25/2022