Skip to main content

Do You Have a Question, Comment or Suggestion?

If so, we want to hear from you.

Phone Numbers 

Medicaid Members

QUEST Integration
1-888-846-4262
(TTY 711)
Monday-Friday, 7:45 a.m. to 4:30 p.m. HST

Community Care Services (CCS)
1-866-401-7540
(TTY 711)
24 hours, 7 days a week

Medicare Members

`Ohana Health Plan - Non-Duals
Current Members: 1-888-505-1201
Prospective Members: 1-800-265-7171
(TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.

`Ohana Health Plan - Duals
Current Members: 1-877-457-7621
Prospective Members:1-800-265-7171
(TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.

Medicare Prescription Drug Plan (PDP)

WellCare Classic, Value Script and Medicare Rx Value Plus
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151
(TTY 711)
October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m. 

Chat with a Customer Service Agent.

Medicaid Providers
1-888-846-4262
(TTY 711)

CCS Providers
1-866-401-7540
(TTY 711)
24 hours, 7 days a week

Medicare Providers
1-888-505-1201
(TTY 711)

Medicare PDP Providers
1-855-538-0453
(TTY 711)

24-Hour Nurse Advice Line

1-800-919-8807
(TTY 711)
24 hours a day, 7 days a week

Return to top

Mailing Addresses

QUEST Integration
949 Kamokila Boulevard
3rd Floor, Suite 350
Kapolei, HI 96707

Community Care Services (CCS)
949 Kamokila Boulevard
3rd Floor, Suite 350
Kapolei, HI 96707

WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

Return to top

Global Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Get Directions
Y0070_WCM_64252E Last Updated On: 10/1/2020
Medicare Members: Your materials are on the way! We realize you may be waiting to receive some plan materials and we apologize for any delays. Did you know you can go online to our member portal to view Member materials, review your benefits, request or download an ID card, or choose a physician (when applicable)? Log in or register today!
×