Contact Us
Do You Have a Question, Comment or Suggestion?
If so, we want to hear from you.Phone Numbers
Nurse Advice Line
1-800-919-8807 (TTY 711)
24 hours a day, 7 days a week.
Medicare Plan Members
Current Members: 1-877-457-7621 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-800-265-7171 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.
Prescription Drug Plan (PDP) Members
Wellcare Classic, Value Script and Medicare Rx Value Plus
Current Members: 1-888-550-5252 (TTY 711)
October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-888-293-5151 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.
Medicaid Members
QUEST Integration: 1-888-846-4262 (TTY 711)
Monday–Friday, 7:45 a.m. to 4:30 p.m. HST
Community Care Services (CCS)
1-866-401-7540 (TTY 711)
24 hours a day, 7 days a week
Providers
'Ohana Health Plan Providers
1-866-319-3554
Medicare Providers
1-888-505-1201
Medicare PDP Providers
1-855-538-0453
Medicaid Providers
1-888-846-4262
CCS Providers
1-866-401-7540
Mailing Addresses
General Mailing Address
Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631
QUEST Integration
820 Mililani Street, Suite 200
Honolulu, HI 96813
Community Care Services (CCS)
820 Mililani Street, Suite 200
Honolulu, HI 96813
Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031
Brokers
For broker support, contact the Broker Support Call Center
at: 866-822-1339
Monday - Friday, 8 a.m. to 8 p.m.
Broker Self-Service Portal
Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.