Contact Us
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Phone Numbers
Medicaid Members
QUEST Integration
1-888-846-4262
(TTY 711)
Monday-Friday, 7:45 a.m. to 4:30 p.m. HST
Community Care Services (CCS)
1-866-401-7540
(TTY 711)
24 hours, 7 days a week
Medicare Members
`Ohana Health Plan - Non-Duals
Current Members: 1-888-505-1201
Prospective Members: 1-800-265-7171
(TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
`Ohana Health Plan - Duals
Current Members: 1-877-457-7621
Prospective Members:1-800-265-7171
(TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
Medicare Prescription Drug Plan (PDP)
WellCare Classic, Value Script and Medicare Rx Value Plus
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151
(TTY 711)
October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m.
Chat with a Customer Service Agent.
Medicaid Providers
1-888-846-4262
(TTY 711)
CCS Providers
1-866-401-7540
(TTY 711)
24 hours, 7 days a week
Medicare Providers
1-888-505-1201
(TTY 711)
Medicare PDP Providers
1-855-538-0453
(TTY 711)
24-Hour Nurse Advice Line
1-800-919-8807
(TTY 711)
24 hours a day, 7 days a week
Mailing Addresses
QUEST Integration
949 Kamokila Boulevard
3rd Floor, Suite 350
Kapolei, HI 96707
Community Care Services (CCS)
949 Kamokila Boulevard
3rd Floor, Suite 350
Kapolei, HI 96707
WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631
Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031