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Phone Numbers

24-Hour Nurse Advice Line

1-800-919-8807
(
TTY 711)
24 hours a day, 7 days a week

Medicaid Members

QUEST Integration
1-888-846-4262
(TTY 711)
Monday-Friday, 7:45 a.m. to 4:30 p.m. HST

Community Care Services (CCS)
1-866-401-7540
(TTY 711)
     24 hours, 7 days a week

Medicare Members

`Ohana Health Plan - Non-Duals 
Current Members: 1-888-505-1201
Prospective Members: 1-800-265-7171
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.


`Ohana Health Plan ~ Duals
Current Members: 1-877-457-7621
Prospective Members: 1-800-265-7171
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.

 

Medicare Prescription Drug Plan (PDP)

WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151 
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.

Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151 
(TTY 711)
10/01 - 03/31: Monday–Sunday, 8 a.m. to 8 p.m.
04/01 - 09/30: Monday–Friday, 8 a.m. to 8 p.m
.


Medicaid Providers

1-888-846-4262
(
TTY 711)

CCS Providers

1-866-401-7540
(
TTY 711)
24 hours, 7 days a week

Medicare Providers

1-888-505-1201
(TTY 711)

Medicare PDP Providers

1-855-538-0453
(TTY 711)


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Mailing Addresses

QUEST Integration
949 Kamokila Boulevard
3rd Floor, Suite 350
Kapolei, HI 96707

Community Care Services (CCS)
949 Kamokila Boulevard
3rd Floor, Suite 350
Kapolei, HI 96707

General Mailing Address

WellCare Health Plans
P.O. Box 31370
Tampa, FL 33631

Please direct any legal matters to Centene Plaza, 7700 Forsyth Boulevard, St. Louis, MO 63105.

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Global Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Get Directions
Y0070_WCM_64252E Last Updated On: 10/1/2020