Contact Us
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Phone Numbers
24-Hour Nurse Advice Line
1-800-919-8807(TTY 711)
24 hours a day, 7 days a week
Medicaid Members
QUEST Integration
1-888-846-4262
(TTY 711)
Monday-Friday, 7:45 a.m. to 4:30 p.m. HST
1-888-846-4262
(TTY 711)
Monday-Friday, 7:45 a.m. to 4:30 p.m. HST
Community Care Services (CCS)
1-866-401-7540
(TTY 711)
24 hours, 7 days a week
Medicare Members
`Ohana Health Plan - Non-Duals
Current Members: 1-888-505-1201
Prospective Members: 1-800-265-7171
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Current Members: 1-888-505-1201
Prospective Members: 1-800-265-7171
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
`Ohana Health Plan ~ Duals
Current Members: 1-877-457-7621
Prospective Members: 1-800-265-7171
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Prospective Members: 1-800-265-7171
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Medicare Prescription Drug Plan (PDP)
WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.
Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.
Mailing Addresses
QUEST Integration
949 Kamokila Boulevard3rd Floor, Suite 350
Kapolei, HI 96707
Community Care Services (CCS)
949 Kamokila Boulevard
3rd Floor, Suite 350
Kapolei, HI 96707
3rd Floor, Suite 350
Kapolei, HI 96707