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Phone Numbers

24-Hour Nurse Advice Line

1-800-919-8807
(TTY 711)
24 hours a day, 7 days a week

Medicaid Members

QUEST Integration
1-888-846-4262
(TTY 711)
Monday-Friday, 7:45 a.m. to 4:30 p.m. HST

Community Care Services (CCS)
1-866-401-7540
(TTY 711)
     24 hours, 7 days a week

Medicare Members

`Ohana Health Plan - Non-Duals 
Current Members: 1-888-505-1201
Prospective Members: 1-800-265-7171
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.


`Ohana Health Plan ~ Duals
Current Members: 1-877-457-7621
Prospective Members: 1-800-265-7171
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.

 

Medicare Prescription Drug Plan (PDP)

WellCare Classic, Extra, Value Script and Wellness Rx
Current Members: 1-888-550-5252
Prospective Members: 1-888-293-5151 
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.

Medicare Rx Saver, Medicare Rx Select
and Medicare Rx Value Plus
Current Members: 1-833-207-4241
Prospective Members: 1-888-293-5151 
(TTY 711)
Monday-Friday, 8 a.m. to 8 p.m.
Between October 1 and March 31, representatives are available Monday–Sunday, 8 a.m. to 8 p.m.



Medicaid Providers

1-888-846-4262
(TTY 711)

CCS Providers

1-866-401-7540
(TTY 711)
24 hours, 7 days a week

Medicare Providers

1-866-319-3554
(TTY 711)

Medicare PDP Providers

1-888-550-5252
(TTY 711)


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Mailing Addresses

QUEST Integration

949 Kamokila Boulevard
3rd Floor, Suite 350
Kapolei, HI 96707

Community Care Services (CCS)

949 Kamokila Boulevard 
3rd Floor, Suite 350
Kapolei, HI 96707

WellCare Health Plans

P.O. Box 31370
Tampa, FL 33631

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Main Headquarters

949 Kamokila Blvd.
3rd Floor, Suite 350 Kapolei, HI 96707
Get Directions
Last Updated On: 10/1/2017