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Phone Numbers

24-Hour Nurse Advice Line

     1-800-919-8807
     (TTY 711)
     24 hours a day, 7 days a week

Medicaid Members

     QUEST Integration
     1-888-846-4262
     (TTY 711)
     Monday-Friday, 7:45 a.m. to 4:30 p.m. HST

     Community Care Services (CCS)
     1-866-401-7540
     (TTY 711)
     24 hours, 7 days a week

Medicare Members

     `Ohana Health Plan - HMO-SNP 
     Current Members: 1-877-457-7621
     Prospective Members: 1-800-265-7171
     (TTY 711)
     Monday-Friday, 8 a.m. to 8 p.m.

Medicare PDP Members  

     WellCare Classic, Extra and Value Script
     Current Members: 1-888-550-5252
     Prospective Members: 1-888-293-5151

     (TTY 711)
     Monday-Friday, 8 a.m. to 8 p.m.

Medicaid Providers

     1-888-846-4262
     (TTY 711)

CCS Providers

     1-866-401-7540
     (TTY 711)
     24 hours, 7 days a week

Medicare Providers

     1-866-319-3554
     (TTY 711)

Medicare PDP Providers

     1-888-550-5252
     (TTY 711)


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Mailing Addresses

QUEST Integration

     949 Kamokila Boulevard
     3rd Floor, Suite 350
     Kapolei, HI 96707

Community Care Services (CCS)

     949 Kamokila Boulevard 
     3rd Floor, Suite 350
     Kapolei, HI 96707

WellCare Health Plans

     P.O. Box 31370
     Tampa, FL 33631

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Main Headquarters

949 Kamokila Blvd.
3rd Floor, Suite 350 Kapolei, HI 96707
Get Directions
Last Updated On: 10/1/2017