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Phone Numbers

Nurse Advice Line
1-800-919-8807 (TTY 711)
24 hours a day, 7 days a week.

Medicare Plan Members 

Current Members: 1-877-457-7621 (TTY 711)
October 1 - March 31: Monday–Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday–Friday, 8 a.m. to 8 p.m.
Prospective Members1-800-265-7171 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Prescription Drug Plan (PDP) Members

Wellcare Classic, Value Script and Medicare Rx Value Plus
Current Member
s: 1-888-550-5252 (TTY 711)
October 1 - March 31: Monday - Sunday, 8 a.m. to 8 p.m.
April 1 - September 30: Monday - Friday, 8 a.m. to 8 p.m.
Prospective Members1-888-293-5151 (TTY 711)
Monday - Sunday, 8 a.m. to 8 p.m.

Medicaid Members

QUEST Integration: 1-888-846-4262 (TTY 711)
Monday–Friday, 7:45 a.m. to 4:30 p.m. HST

Community Care Services (CCS)
1-866-401-7540 (TTY 711)
24 hours a day, 7 days a week

Providers

'Ohana Health Plan Providers
1-866-319-3554

Medicare Providers
1-888-505-1201

Medicare PDP Providers
1-855-538-0453

Medicaid Providers
1-888-846-4262

CCS Providers
1-866-401-7540

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Mailing Addresses

General Mailing Address
Wellcare Health Plans
P.O. Box 31370
Tampa, FL 33631

QUEST Integration
820 Mililani Street, Suite 200
Honolulu, HI 96813

Community Care Services (CCS)
820 Mililani Street, Suite 200
Honolulu, HI 96813

Please address legal matters to the Plan at:
ATTN: Legal Department
Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105

Please address lien and subrogation requests to the Plan at:
The Rawlings Company
Post Office Box 2000
La Grange, KY 40031

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Brokers

For broker support, contact the Broker Support Call Center
at: 866-822-1339
Monday - Friday, 8 a.m. to 8 p.m.

Broker Self-Service Portal
Brokers can submit a support ticket online in their Centene Workbench portal by accessing the Single Sign-On broker portal.

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Global Headquarters

Centene Plaza
7700 Forsyth Boulevard
St. Louis, MO 63105
Get Directions
Y0020_WCM_87476E Last Updated On: 8/26/2022