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Claims Xten Optimization - NCD Alignment

June 28, 2022

Thank you for your continued partnership with Wellcare. As you know, we continually review and update our payment and utilization policies to ensure that they are designed to comply with industry standards while delivering the best patient experience to our members. We are writing today to inform you of new policies Wellcare will be implementing effective on or after August 1, 2022.

Policy Name Policy Description Line of Business
Claims Xten Optimization – NCD Alignment Adding prepay reviews for several national coverage determinations (NCDs) to be in accordance with CMS guidelines for correct coding. Medicare

For detailed information about these policies, please refer to our website at https://www.wellcare.com/Texas/Providers/Medicare/Claims/Payment-Policy. And for questions about this or any of our payment policies, please don't hesitate to reach out to our Provider Services team at 1-855-538-0454.

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Last Updated On: 1/10/2024
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

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