Skip to main content

PaySpan Security

The security of your data is paramount to PaySpan Health and Wellcare. PaySpan Health has developed a rigid infrastructure to ensure data integrity and security.

  • Data security - Ensuring the security of data is central to the design of the security network.
  • Physical security - Proximity card readers are used throughout production centers to control access based on job function. Cameras monitor and record all activity at all hours.
  • Account management - Support center staff track all jobs and ensure that all transactions are processed accurately and efficiently.
  • Quality Assurance procedures - The quality control function ensures that electronic transactions match standards approved by clients and that printed documents meet banking and postal standards.
  • HIPAA competence - PaySpan is committed to meeting the requirements set forth in the HIPAA Privacy and Security Standards for the secure transmission, use and management of protected health information.
  • Audits - PaySpan issues reports that may assist providers in evaluating the internal controls of PaySpan services.

Enrollment is quick and easy. Learn how to register today.

Contact Us icon

Need help? We're here for you.

Contact Us
Last Updated On: 12/13/2020
On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342. ×