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Medicare : Mail Service and Specialty Pharmacy



Exactus Pharmacy Solutions logo
A member of the WellCare Group of Companies


What is Exactus Pharmacy Solutions?
Exactus Pharmacy Solutions is WellCare's preferred mail-service pharmacy. Once you enroll, and with your doctor's approval, you will be able to receive up to a 93-day-supply of your medication right to your door (excluding Specialty Tier drugs2). Our website offers members the ability to check the status of an order or their balance, request a prescription transfer from a retail pharmacy, update personal information, and pay for their order online, all within a secure portal. Visit for more information on how you can enroll.

Why use Exactus Pharmacy Solutions mail-service?
Depending on your plan, you could pay $0 for Tier 1 medications and can save a minimum of 33% on all other drugs (excluding our Specialty Tier2). Plus, standard shipping to your door is always free. 

Automatic refills and reminders: Our automated refill reminder calls and the ability to check the status of your order by phone make filling your prescription with Exactus simple.

Door-to-door delivery: Place only four easy orders per year and have your prescription delivered in seven to ten business days. No more waiting in line at the drug store.

By becoming a member, you will save time, money and get the personalized service you deserve. Enroll online now!

In addition to our online enrollment, you can also register by:

  • Printing an enrollment formpdf and faxing the completed copy to 1-866-892-8194.
  • Calling 1-866-740-2539 (TTY: 1-866-507-6135), Monday-Thursday, 8 a.m. to 7 p.m., and Friday 8 a.m. to 6 p.m. Eastern. 

1. These savings occur when you use Exactus Pharmacy Solutions™, WellCare's preferred mail-service pharmacy, instead of a retail or non-preferred mail-service pharmacy. Other pharmacies are available in our network.

2. Specialty medications can be filled for a maximum of 31-days or 1 month.



Exactus Pharmacy Solutions logo
A member of the WellCare Group of Companies

Why should I use Exactus Specialty Services?
WellCare’s preferred specialty pharmacy services are available at no additional cost to members who are taking medication to treat long-term, life-threatening or rare conditions. Our platform of services includes helping members to manage side effects and symptoms, order refills, learn how to better administer medications and more.

Our team is highly skilled with medications that treat a variety of conditions, including the following:

  • Anemia
  • Cystic Fibrosis
  • Crohn’s Disease
  • Hemophilia
  • Hepatitis
  • Growth Hormone Deficiency
  • Multiple Sclerosis
  • Neutropenia
  • Cancer
  • Osteoarthritis
  • Psoriasis
  • Immune Deficiency
  • Respiratory Syncytial Virus (RSV)
  • Rheumatoid Arthritis
  • Alpha-1 Antitrypsin Deficiency
  • Pulmonary Arterial Hypertension
  • Age-related Macular Degeneration
  • Lysosomal Storage Disorders

Choose from three convenient ways to begin using our specialty pharmacy services:

  • Call 1-888-246-6953 (TTY 1-866-507-6135), Monday-Thursday, 8 a.m. to 7 p.m., and Friday from 8 a.m. to 6 p.m. Eastern.
  • Fax your prescription and contact information to 1-866-458-9245.
  • Email us at

Your prescription order should ship within 24 to 48 hours after speaking to an Exactus representative. We'll deliver your medications to your home, doctor's office or an alternative site that you choose.

Y0070_NA023899_WCM_WEB_ENG CMS Approved

Last modified: 01/01/2014

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