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All About the Plan, the Providers, the Medicines and More.

Welcome to WellCare of South Carolina! We are glad you joined our family! It was a smart move. WellCare is the health care plan that puts you in control. We will give you information to help you get the most from your benefits and the services we provide.

Please Explore the Site and Get To Know Us.

As you do, you will discover that we are dedicated to putting you and your family first. We hope that you will soon come to know the many ways we put this belief into practice:

  • We focus solely on programs like WellCare of South Carolina; this means our services are designed with you in mind and intended to keep you healthy
  • Body and mind work together. This is why we strive to coordinate medical and behavioral care
  • We promote preventive care. This means getting you the services you need to stay healthy or find issues when they are easier to treat
  • We offer extra support to members with challenging health issues
  • Our broad network of providers gives you a wide selection of doctors from which to choose

    Caring Services

    We are here for you when you have questions. Feel free to call Member Service toll-free at 1-888-588-9842. We are always glad to help.

    WellCare of South Carolina Plan Documents

    Your Member Handbook explains your plan coverage in detail. It includes important information about your benefits, your rights, and key contact addresses and phone numbers.

    The change control log is an inventory of recent changes made to the member handbook.

    Wellcare of South Carolina Co-pay Chart

    The Over-the-Counter Catalog includes a detailed list of available items from allergy medications to sunblock to vitamins. It also includes easy instructions on how to order.

    You can get a $20 or $30 Visa Debit Card® when you complete a qualified healthy behavior. Learn about qualified healthy behaviors.

    You can get a $20 or $30 Visa Debit Card® when you complete a qualified healthy behavior. Fill out this form with your provider.

    Effective July 1, 2016, mental health services will become part of your Medicaid managed care plan’s covered benefits.

    2018 Provider Directories (by county)

    This is your WellCare of South Carolina provider directory. It lists all of the providers in our network.

    This is your WellCare of South Carolina provider directory. It lists all of the providers in our network.

    This is your WellCare of South Carolina provider directory. It lists all of the providers in our network.

    This is your WellCare of South Carolina provider directory. It lists all of the providers in our network.

    Helpful WellCare of South Carolina Information

    Member Services

    We are here for you weekdays 8 a.m. to 6 p.m. The Member Services numbers to call are:

    • WellCare: 1-888-588-9842
    • TTY: 711

    New Benefits

    WellCare of South Carolina has some good news. Starting July 1, 2016 WellCare of South Carolina will include outpatient mental health and rehabilitative behavioral health services as part of your benefits. For more information, visit https://msp.scdhhs.gov/rbhs/.

    Member Handbook Change Log

    The Member Handbook Change Log has the most current updates since you received your last Member Handbook. These updates include changes for example to, general plan information, plan benefits, and hours of operation. Go to the WellCare of South Carolina Plan Documents section, on this web page, to view the Member Handbook Change Log. 

    Healthy Rewards Program

    We offer incentives and discounts to members who follow a healthy lifestyle. You can get a $20 or $30 Visa Debit Card® when you complete a qualified healthy behavior. What are qualified healthy behaviors? They are things like going to your annual health checkups. For pregnant members, it’s going to all of your prenatal visits.

    You can get things like:   

    • Your choice of a stroller or a portable play pen for completing the Healthy Pregnancy Behaviors
    • Healthy Rewards Card - reloadable debit card
    • Call 1-888-588-9842 (TTY 711) to learn more about this

     

    Find A Provider

    Our Find a Provider tool gives you information on participating providers in your area.

    Nurse Advice Line

    You can call our 24-Hour Nurse Advice Line for free. The number is 1-800-919-8807.

    24-Hour Behavioral Health Crisis Line

    Our 24-Hour Behavioral Health Crisis Line is 1-855-591-7134. If you or a family member is having a behavioral health crisis, call this number. A trained person will listen to your problem. He or she will help you decide the best way to handle it.

    • Member Services

      Member Services

      We are here for you weekdays 8 a.m. to 6 p.m. The Member Services numbers to call are:

      • WellCare: 1-888-588-9842
      • TTY: 711
    • New Benefits

      New Benefits

      WellCare of South Carolina has some good news. Starting July 1, 2016 WellCare of South Carolina will include outpatient mental health and rehabilitative behavioral health services as part of your benefits. For more information, visit https://msp.scdhhs.gov/rbhs/.

    • Member Handbook Change Log

      Member Handbook Change Log

      The Member Handbook Change Log has the most current updates since you received your last Member Handbook. These updates include changes for example to, general plan information, plan benefits, and hours of operation. Go to the WellCare of South Carolina Plan Documents section, on this web page, to view the Member Handbook Change Log. 

    • Incentives and Discounts

      Healthy Rewards Program

      We offer incentives and discounts to members who follow a healthy lifestyle. You can get a $20 or $30 Visa Debit Card® when you complete a qualified healthy behavior. What are qualified healthy behaviors? They are things like going to your annual health checkups. For pregnant members, it’s going to all of your prenatal visits.

      You can get things like:   

      • Your choice of a stroller or a portable play pen for completing the Healthy Pregnancy Behaviors
      • Healthy Rewards Card - reloadable debit card
      • Call 1-888-588-9842 (TTY 711) to learn more about this

       

    • Find A Provider

      Find A Provider

      Our Find a Provider tool gives you information on participating providers in your area.
    • Free 24-Hour Nurse Advice Hotline

      Nurse Advice Line

      You can call our 24-Hour Nurse Advice Line for free. The number is 1-800-919-8807.
    • 24-Hour Behavioral Health Crisis Line

      24-Hour Behavioral Health Crisis Line

      Our 24-Hour Behavioral Health Crisis Line is 1-855-591-7134. If you or a family member is having a behavioral health crisis, call this number. A trained person will listen to your problem. He or she will help you decide the best way to handle it.

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    Last Updated On: 9/10/2018