Skip to main content

Overview & Resources

WellCare partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation’s most vulnerable populations.


Get detailed health plan information on important topics such as coverage procedures and policies.

Contains key phone numbers and information on claims, appeals and more.

Contains key phone numbers and information on claims, appeals and more.

Details the various tools available to help providers do business with Staywell.

How to quickly get in touch with WellCare to get your questions answered.

Instructions for how providers can register for the secure provider portal.

Instructions for large groups and IPAs with five or more providers on how to register for the secure provider portal.


provider image
March 21, 2016

Issue I 2016 Newsletter

Welcome to the first provider newsletter for 2016. WellCare continues to focus on issues that are important to our members and providers. Some of the current focus items include enhancing provider services, claims processing and issue resolution.

May 12, 2016

Issue II 2016 Newsletter

Learn about disease management, WellCare's work on the upcoming secure provider portal redesign and how to improve patient satisfaction and CAHPS scores.

August 31, 2016

Issue III 2016 Newsletter

There have been recent changes to the New York Medicaid Provider Manual. The updated manual can be viewed online (and/or printed) at our website at

December 14, 2015

Issue IV 2016 Newsletter

By now, your practice should be prepared for the 2016–2017 influenza season. It is important to develop an influenza vaccine purchasing plan that allows you to meet the needs of your patients.


Need help? We're here for you.

Contact Us
Last Updated On: 3/23/2016