The Quality Improvement (QI) Program monitors and evaluates the quality, appropriateness, accessibility and availability of health care services.
HEDIS® is a tool used by more than 90% of America’s health plans to measure performance on important dimensions of care and service. The tool is comprised of 80 measures across five domains of care, including:
- Effectiveness of care
- Access and availability of care
- Experience of care
- Utilization and Relative Resource Use
- Health Plan Descriptive Information
HEDIS® is a mandatory process that occurs annually. We've developed this toolkit to help identify required preventive services.