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On September 1, 2018, our premium payment services changed. These changes will make it easier for you to pay your premium.

To make this happen, we must cancel automatic payments set up in our current system. This will include payments made online or with Customer Service. Single or ongoing payments that you may have set up to be made after Aug. 31 will be cancelled.

Resetting your payments is easy. Just log in to your account or call Customer Service. From there, you can set up new payments.

If you have any questions, please call one of the following numbers depending on your state of residence:

1-800-316-2273 - Arkansas, Mississippi, South Carolina, Tennessee
1-866-999-3945 - California
1-866-579-8006 - Connecticut
1-888-888-9355 - Florida
1-866-334-7730 - Georgia
1-888-505-1201 - Hawaii, Louisiana
1-866-334-6876 - Illinois
1-877-560-3206 - Kentucky
1-877-655-2425 - North Carolina
1-866-687-8570 - New Jersey
1-800-278-5155 - New York 
1-866-687-8878 - Texas

You can reach us Monday–Friday, 8 a.m. to 8 p.m. TTY users may call 711

Thank you for being a valued member.


Need help? We're here for you.

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Y0070_WCM_06390E CMS Approved 10/23/2017 Last Updated On: 10/1/2017