The WellCare Behavioral Health team is committed to quality service and partnership with our providers to improve our members' health and well-being.
In the event of a crisis, members should contact our Behavioral Health Crisis Hotline: 1-855-661-6973.
WellCare uses Interqual™ criteria, a well-known and nationally accepted guideline for assessing level of care criteria. Obtaining appropriate authorizations are essential in providing needed care.
Clinical Practice Guidelines
Clinical Practice Guidelines (CPGs) are best-practice recommendations based on available clinical outcome and scientific evidence.