Keep Your Benefits – Remember to renew every year!
Thank you for trusting us with your health care needs. We value members like you and want to remind you to renew your Medicaid coverage every year. It’s good for your health to keep your WellCare of Kentucky coverage current! That way you’ll keep your benefits and avoid having to reapply. If you don’t renew, you could lose your health care coverage, including your WellCare of Kentucky Over-the-Counter (OTC) and Healthy Rewards benefits.
Ways to Renew Your Coverage:
- Online – Go to the self-service portal at KYNECT.KY.GOV for more info.
- By Mail – Fill out the form and mail it back as soon as possible. Be sure to fill out the form correctly. It’s important that DCBS has your current phone number and address.
- By Phone – Call DCBS at 1-855-4KYNECT (459-6328). TTY users may call 1-855-326-4654
- In Person – Visit your local DCBS office. Find an office near you.
When should I renew?
When it’s time to renew your Medicaid coverage, the Kentucky Department for Community Based Services (DCBS) will send you a Renewal Form.
If you have questions about renewal, please contact your local DCBS office. WellCare of Kentucky cannot process your renewal for Medicaid coverage.
For all other questions about your plan, please call Member Services at 1- 877-389-9457 (TTY 711) Monday-Friday, 7 a.m. to 7 p.m.