Keep Your Benefits – Remember to renew every year!
Thank you for trusting us with your health care needs. We value members like you. So we want to remind you to renew your Medicaid coverage every year. If you don’t renew, you could lose your health care coverage and have to reapply. You could also lose your Georgia Families® Over-the-Counter (OTC) and Healthy Rewards benefits.
Ways to renew your coverage:
- Online – Login to the Georgia Gateway self-service portal at https://gateway.ga.gov/access/
- By Mail – Fill out the form and mail it back as soon as possible. Be sure to fill out the form correctly. It’s important that DFCS has your current phone number and address
- By Phone – Call DFCS at 1-877-423-4746.
- In Person – Visit your local DFCS office. Find an office near you.
When should I renew?
When it's time to renew your Medicaid coverage, the Division of Family and Children Services (DFCS) will send you a renewal form.
Be sure to report changes
If your address has changed, please contact DFCS or login to your Georgia Gateway account to report the change. That way your new card will be mailed to the correct address.
If you have questions about renewal, please contact your local DFCS office. Wellcare of Georgia cannot process your renewal for Medicaid coverage.
For all other questions about your plan, please call:
Wellcare of Georgia Member Services at 1-866- 231-1821 (TTY 711) Monday-Friday, 7 a.m. to 7 p.m.