Frequently Asked Questions
Here Are Some of the Questions We Get From Our Members:
Q: How do I contact Member Services?
A: We are here for you weekdays 8 a.m. to 7 p.m. If you are a WellCare member in Florida, call 1-866-334-7927 (TTY 1-877-247-6272).
Q: How do I find out if I can receive Medicaid?
A: Call the Florida Department of Children and Families for help at 1-866-762-2237 (TTY 1-800-955-8771). The covered groups are:
- Children and families
- People in the Supplemental Security Income (SSI) Program
- Aged, blind or disabled
- Child welfare