Keep Your Benefits – Remember to renew every year!
Thank you for trusting us with your health care needs. We value members like you. So we want to remind you to renew your Medicaid coverage every year. Doing so will help you keep your benefits and avoid having to reapply. If you don’t renew, you could lose your health care coverage. You could also lose your Healthy Connections Over-the-Counter (OTC) and Healthy Rewards benefits.
When should I renew?
When it’s time to renew your Medicaid coverage, the South Carolina Department of Health and Human Services (SCDHHS) will send you a Healthy Connections Annual Review form.
How do I renew?
Please fill out the form and mail it back as soon as possible. Be sure to fill out the form correctly. Send your completed form to:
PO Box 100101
Columbia, SC 29202-3101
IMPORTANT: You MUST return your completed form to SCDHHS for your renewal to take effect.
Be Sure to Report Changes:
It’s important that SCDHHS has your current phone number and address. That way your new card will be mailed to the correct address. You can update your information:
- Online – Login to your Healthy Connections account
- By Phone –Call SCDHHS at 1-888-549-0820
- In Person – Visit your local SCDHHS office. Find an office near you.
If you have questions, please contact your local SCDHHS office. Wellcare of South Carolina cannot process your renewal for Medicaid coverage.
For all other questions about your plan, please call Member Services at 1-888-588-9842 (TTY 711) Monday-Friday, 8 a.m. to 6 p.m.
Keep your Healthy Connections coverage current. It’s good for your health!