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Over-the-Counter (OTC)

Get Up to $10 Worth of OTC Items Per Household Each Month.

Your health, as well as your family's, is important to us.

One way you can help to be your healthiest is by using your OTC benefit. With this benefit, you can choose from over 150 health and wellness items. Items are mailed right to your home!

Placing Your Order

On top of a long list of items, we make it easy for you to get them. Look over the list of supplies in your member handbook. When you’ve made your choices, we have a couple of ways for you to place your order:

  1. Call us toll-free. We are here to help Monday-Friday, 8 a.m. to 6 p.m.
  2. Member Services:1-888-588-9842 (TTY 1-877-247-6272)
    • Option 1: You can use our automated phone service to place your order. Simply follow the instructions. Be sure to have your item number(s) ready. 
    • Option 2: You can talk with someone on our team. Again, follow the phone instructions and have your item number(s) handy.
  3. If you already have a username and password, use them to log in on our website. If you do not, it is easy to sign up. Just follow the instructions. After you have logged in, click on the Over-the-Counter (OTC) Items link to get started. 

WellCare of South Carolina Plan Documents

Your Member Handbook explains your plan coverage in detail. It includes important information about your benefits, your rights, and key contact addresses and phone numbers.

The Over-the-Counter Catalog includes a detailed list of available items from allergy medications to sunblock to vitamins. It also includes easy instructions on how to order.


Need help? We're here for you.

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Last Updated On: 4/20/2021