We rely on our provider network to advise us of demographic changes so we can keep our information current.
To ensure our members and Care Management staff have up-to-date provider information, please give us advance notice of changes you make to your office phone number, office address or panel status (open/closed). Thirty-day advance notice is recommended.
New Phone Number, Office Address or Change in Panel Status
MEDICAID
Send a letter on your letterhead with the information being updated. Please include contact information if we need to follow up on the update with you.
Please send the letter by any of these methods:
• Email:
- ProviderOpsNY-Upstate@wellcare.com
- ProviderOpsNY-Downstate@wellcare.com
- NewYorkProviderAppeals@wellcare.com
• Fax:
- Upstate NY Provider Ops: 1-813-283-9274
- Downstate NY Provider Ops: 1-813-283-9279
- NY Provider Appeals: 1-813-283-5330
MEDICARE
Call 1-855-538-0454
Thank you for helping us maintain up-to-date directory information for your practice.
