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Welcome to Missouri Care

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Committed to Serving Those Who Need It Most. 

We understand that each person has his or her own needs. Our health plan is designed to help you get and stay healthy.

Missouri Care provides coverage for all MO HealthNet health programs, including:

Missouri Care Plan Documents


Your Member Handbook explains your plan coverage in detail. It includes important information about your benefits, your rights, and key contact addresses and phone numbers.

Missouri Care members can now go to the hospitals listed below. In an emergency, go to the nearest emergency room even if it is not in Missouri Care’s network or call 911.

This document includes an overview of your Missouri Care

This insert tells you about each of our additional benefits for Missouri Care members.

Helpful Missouri Care Member Information

Earn Healthy Rewards

The Healthy Behaviors Program rewards you for taking small steps that help you live a healthy life. Complete certain health goals such as:

  • Completing a Health Risk Assessment (HRA) form.
  • Getting all of the recommended well-child checkups for your children under age 21.
  • Going to all of your prenatal visits, if you’re pregnant.
  • Working with your providers to manage your diabetes.

For more information and to start earning rewards, call Missouri Care Member Services at 1-800-322-6027. Log in to the secure member portal for your completion forms.

Is Your Child a Member of a Federally-Recognized American Indian or Native Alaskan Tribe?

If so, you will not have to pay a premium for his or her health care coverage.

To stop owing a premium, here is what to do. Send proof of your child's tribal membership to the Premium Collections Unit. Proof of membership can be a copy of a tribal membership card. It can also be a letter from a tribe that is recognized by the U.S. Department of the Interior, Bureau of Indian Affairs. You can send it by mail, fax or email. Be sure to include your child’s name and MO HealthNet ID number.

  • Mail: MO HealthNet Division
  • Premium Collections Unit
    P.O. Box 6500
    Jefferson City, MO 65102-6500
  • Fax: 1-573-526-2471
  • Email: Scan your records and email them to Ask.MHD@dss.mo.gov. Type the words "Premium Collections Unit" in the subject line of your email.

Find a Local Family Support Division Office

To find your local office, visit the Missouri Department of Social Services.

Missouri Care NCQA Accreditation

Missouri Care is NCQA accredited.  You can view Missouri Care's accreditation on their website.

Member Services

Missouri Care Member Services can help you 24 hours a day, seven days a week. 

Member Services can answer your questions about benefits or help you find or choose a provider. They can also help you get health care services. 

Call Member Services at 1-800-322-6027.

For questions on:

  • Dental Coverage: 1-800-322-6027
  • Behavioral Coverage: 1-800-322-6027
  • Transportation Coverage: 1-800-322-6027
  • Prescription Coverage, call MO HealthNet Fee-For-Service: 1-800-392-2161 or 1-573-751-6527
  • Healthy Rewards Program

    Earn Healthy Rewards

    The Healthy Behaviors Program rewards you for taking small steps that help you live a healthy life. Complete certain health goals such as:

    • Completing a Health Risk Assessment (HRA) form.
    • Getting all of the recommended well-child checkups for your children under age 21.
    • Going to all of your prenatal visits, if you’re pregnant.
    • Working with your providers to manage your diabetes.

    For more information and to start earning rewards, call Missouri Care Member Services at 1-800-322-6027. Log in to the secure member portal for your completion forms.

  • Members of a Federally Recognized American Indian or Native Alaskan Tribe

    Is Your Child a Member of a Federally-Recognized American Indian or Native Alaskan Tribe?

    If so, you will not have to pay a premium for his or her health care coverage.

    To stop owing a premium, here is what to do. Send proof of your child's tribal membership to the Premium Collections Unit. Proof of membership can be a copy of a tribal membership card. It can also be a letter from a tribe that is recognized by the U.S. Department of the Interior, Bureau of Indian Affairs. You can send it by mail, fax or email. Be sure to include your child’s name and MO HealthNet ID number.

    • Mail: MO HealthNet Division
    • Premium Collections Unit
      P.O. Box 6500
      Jefferson City, MO 65102-6500
    • Fax: 1-573-526-2471
    • Email: Scan your records and email them to Ask.MHD@dss.mo.gov. Type the words "Premium Collections Unit" in the subject line of your email.
  • Find Your Family Support Division Office

    Find a Local Family Support Division Office

    To find your local office, visit the Missouri Department of Social Services.
  • NCQA

    Missouri Care NCQA Accreditation

    Missouri Care is NCQA accredited.  You can view Missouri Care's accreditation on their website.

  • Missouri Care Member Services

    Member Services

    Missouri Care Member Services can help you 24 hours a day, seven days a week. 

    Member Services can answer your questions about benefits or help you find or choose a provider. They can also help you get health care services. 

    Call Member Services at 1-800-322-6027.

    For questions on:

    • Dental Coverage: 1-800-322-6027
    • Behavioral Coverage: 1-800-322-6027
    • Transportation Coverage: 1-800-322-6027
    • Prescription Coverage, call MO HealthNet Fee-For-Service: 1-800-392-2161 or 1-573-751-6527
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State Approved: 06/22/2016 MOC16078 Last Updated On: 6/6/2017