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Welcome to WellCare of Kentucky!

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Welcome to Kentucky Medicaid

We are glad you joined our family! It is a smart move. WellCare is the health care plan that puts you in control. You can choose from a large network of doctors and hospitals. You will get quality health care, plus access to special programs like these:

Free Monthly Over-the-Counter Items

Get up to $120 a year in free over-the-counter items like vitamins and cough medicines delivered to your home. Browse our catalog and order online or by phone at 1-877-389-9457 (TTY 711).

24-Hour Nurse Advice Line

Call 1-800-919-8807 (TTY 711) to speak with a live nurse, 24 hours a day, any day of the year.

WellCare of Kentucky Plan Documents

Your Member Handbook explains your plan coverage in detail. It includes important information about your benefits, your rights, and key contact addresses and phone numbers.

WellCare of Kentucky is proud to b e working with SafeLink Wireless to offer the LifeLine program at no cost to you!

See all of your covered services and co-pay amounts by plan.

Use this claim form to be reimbursed for eligible out-of-pocket medical expenses. Please submit one form per member.

The Over-the-Counter Catalog includes a detailed list of available items from allergy medications to sunblock to vitamins. It also includes easy instructions on how to order.

The Over-the-Counter Catalog includes a detailed list of available items from allergy medications to sunblock to vitamins. It also includes easy instructions on how to order.

This document outlines the causes, symptoms and treatment of attention deficit/hyperactivity Disorder (ADHD).

The Mommy and Baby Matters Booklet contains important information for moms-to-be including prenatal, postpartum and newborn care.

Provider Directories (by county)

A provider directory includes a list of providers in the plan network. It usually includes doctors, specialists, pharmacies and hospitals.

A provider directory includes a list of providers in the plan network. It usually includes doctors, specialists, pharmacies and hospitals.

A provider directory includes a list of providers in the plan network. It usually includes doctors, specialists, pharmacies and hospitals.

A provider directory includes a list of providers in the plan network. It usually includes doctors, specialists, pharmacies and hospitals.

A provider directory includes a list of providers in the plan network. It usually includes doctors, specialists, pharmacies and hospitals.

A provider directory includes a list of providers in the plan network. It usually includes doctors, specialists, pharmacies and hospitals.

A provider directory includes a list of providers in the plan network. It usually includes doctors, specialists, pharmacies and hospitals.

A provider directory includes a list of providers in the plan network. It usually includes doctors, specialists, pharmacies and hospitals.

A provider directory includes a list of providers in the plan network. It usually includes doctors, specialists, pharmacies and hospitals.

Helpful WellCare of Kentucky Information

Act Now to Keep Your WellCare Benefits

Have You Moved?

Be sure to update your address with the state so you keep your WellCare health benefits.

You or your authorized representative can report a change. There are four easy options:

Update your information and keep valuable benefits like:

  • Free over-the-counter (OTC) items
  • No co-pays for doctors’ visits
  • Outpatient hospital services and more!

Questions?

We’re here for you! Call us at 1-877-389-9457 (TTY 1-877-247-6272).

24-Hour Behavioral Health Crisis Line

Our 24-Hour Behavioral Health Crisis Line is 1-855-661-6973. If you or a family member is having a behavioral health crisis, call this number. A trained person will listen to your problem. He or she will help you decide the best way to handle it.

Nurse Advice Line

You can call our 24-Hour Nurse Advice Line for free. The number is 1-800-919-8807.

Find A Provider

Our Find a Provider tool gives you information on participating providers in your area.

Advance Directives

An advance directive is a legal document telling providers what type of care you want, or don't want, if you are unable to tell them yourself. You can get an advance directive form from a lawyer, local legal aid office, your provider or Customer Service at 1-877-389-9457 (TTY 711).

Free Flu Shots for WellCare of Kentucky Members

Did you know that the Centers for Disease Control and Prevention (CDC) recommends that everyone 6 months and older receive a flu shot? WellCare of Kentucky offers flu shots to its members at no charge. Flu shots are available at your provider's office and participating pharmacies and clinics. Some participating pharmacies include:
  • CVS Caremark
  • Walgreens
  • Rite Aid
  • Kroger
  • Medicine Shoppe
  • Target

Getting the flu shot is just the first step toward protecting yourself from the flu. We encourage you to visit Flu.gov and WebMD.com to become better informed on staying healthy.

Please call Customer Service if you need help finding a participating provider. The number can be found on the back of your ID card.

Helpful Links

Click these link to access other helpful resources: 
  • The CDC (Centers for Disease Control)
  • Healthwise (Health topics information site)

Crisis Intervention

In the event of a crisis, members should contact our Behavioral Health Crisis Hotline: 1-855-661-6973

Need Information?

All plans call 1-877-389-9457 (TTY 711)

  • Act Now to Keep Your Benefits

    Act Now to Keep Your WellCare Benefits

    Have You Moved?

    Be sure to update your address with the state so you keep your WellCare health benefits.

    You or your authorized representative can report a change. There are four easy options:

    Update your information and keep valuable benefits like:

    • Free over-the-counter (OTC) items
    • No co-pays for doctors’ visits
    • Outpatient hospital services and more!

    Questions?

    We’re here for you! Call us at 1-877-389-9457 (TTY 1-877-247-6272).
  • 24-Hour Behavioral Health Crisis Line

    24-Hour Behavioral Health Crisis Line

    Our 24-Hour Behavioral Health Crisis Line is 1-855-661-6973. If you or a family member is having a behavioral health crisis, call this number. A trained person will listen to your problem. He or she will help you decide the best way to handle it.

  • Free 24-Hour Nurse Advice Hotline

    Nurse Advice Line

    You can call our 24-Hour Nurse Advice Line for free. The number is 1-800-919-8807.
  • Find A Provider

    Find A Provider

    Our Find a Provider tool gives you information on participating providers in your area.
  • Advance Directives

    Advance Directives

    An advance directive is a legal document telling providers what type of care you want, or don't want, if you are unable to tell them yourself. You can get an advance directive form from a lawyer, local legal aid office, your provider or Customer Service at 1-877-389-9457 (TTY 711).

  • Free Flu Shots

    Free Flu Shots for WellCare of Kentucky Members

    Did you know that the Centers for Disease Control and Prevention (CDC) recommends that everyone 6 months and older receive a flu shot? WellCare of Kentucky offers flu shots to its members at no charge. Flu shots are available at your provider's office and participating pharmacies and clinics. Some participating pharmacies include:
    • CVS Caremark
    • Walgreens
    • Rite Aid
    • Kroger
    • Medicine Shoppe
    • Target

    Getting the flu shot is just the first step toward protecting yourself from the flu. We encourage you to visit Flu.gov and WebMD.com to become better informed on staying healthy.

    Please call Customer Service if you need help finding a participating provider. The number can be found on the back of your ID card.

  • Helpful Links

    Helpful Links

    Click these link to access other helpful resources: 
    • The CDC (Centers for Disease Control)
    • Healthwise (Health topics information site)
  • Crisis Intervention

    Crisis Intervention

    In the event of a crisis, members should contact our Behavioral Health Crisis Hotline: 1-855-661-6973

  • Member Services

    Need Information?

    All plans call 1-877-389-9457 (TTY 711)

Contact Us icon

Need help? We're here for you.

Contact Us
Last Updated On: 4/20/2021