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Get More! More Quality, More Information and More Support.

Harmony Health Plan is a licensed Illinois health maintenance organization.

We are committed to providing our members with quality health care coverage, backed with an outstanding level of customer service.

 

You can ask for a provider directory to be mailed to you by calling Member Services at 1-800-608-8158 (TTY 1-877-650-0952)

 

 

Harmony Health Plan Member Documents

Your Member Handbook explains your plan coverage in detail. It includes important information about your benefits, your rights, and key contact addresses and phone numbers.

This certificate outlines your plans covered services and benefits, plus limitations, a glossary of terms and more.

The Over-the-Counter Catalog includes a detailed list of available items from allergy medications to sunblock to vitamins. It also includes easy instructions on how to order.

You can use the Harmony website to order your monthly Harmony +10 items!

The Transportation Notice document includes instructions on how to set up an appointment for transportation to a medical appointment.

A preferred drug list is a list of drugs covered by your plan.

This is a list of changes to members' preferred drug list (PDL). Effective August 16, 2016.

Get NO-COST messages on your cell phone to help you through your pregnancy and your baby’s first year.

Provider Directories

A provider directory includes a list of providers in the plan network. It usually includes doctors, specialists, pharmacies and hospitals.

A provider directory includes a list of providers in the plan network. It usually includes doctors, specialists, pharmacies and hospitals.

Helpful Harmony Plan Information

Don't Lose Your Benefits!

If you receive a redetermination letter in the mail from the Illinois Medicaid Redetermination Project (IMRP), you must take action.

How to Keep Your Coverage

You may get a letter asking you to confirm information on file that has to do with your Medicaid coverage. You may also need to report any changes or updates. You must respond by the date on the letter. If you do not, you risk losing your Medicaid and your Harmony benefits.


You may visit IMRP online or find answers to Frequently Asked Questions (FAQs) about IMRP.



Member Services

We are here for you weekdays 8 a.m. to 5 p.m. 

The Member Services numbers to call are:

  • 1-800-608-8158
  • TTY 1-877-650-0952



Mental Health and Substance Abuse

You can call any time, 24 hours a day, seven days a week.

  • 1-888-684-2026


Illinois Client Enrollment Services


Illinois Client Enrollment Services will send you information about your health plan choices when it is time for you to make a health plan choice and during your Open Enrollment period.

To learn more about your Health Plan choices, please contact Illinois Client Enrollment Services at 1-877-912-8880 or visit enrollhfs.illinois.gov.

  • How to Keep Your Coverage

    Don't Lose Your Benefits!

    If you receive a redetermination letter in the mail from the Illinois Medicaid Redetermination Project (IMRP), you must take action.

    How to Keep Your Coverage

    You may get a letter asking you to confirm information on file that has to do with your Medicaid coverage. You may also need to report any changes or updates. You must respond by the date on the letter. If you do not, you risk losing your Medicaid and your Harmony benefits.


    You may visit IMRP online or find answers to Frequently Asked Questions (FAQs) about IMRP.



  • Member Services

    Member Services

    We are here for you weekdays 8 a.m. to 5 p.m. 

    The Member Services numbers to call are:

    • 1-800-608-8158
    • TTY 1-877-650-0952



  • Mental Health and Substance Abuse

    Mental Health and Substance Abuse

    You can call any time, 24 hours a day, seven days a week.

    • 1-888-684-2026


  • Illinois Client Enrollment Services

    Illinois Client Enrollment Services


    Illinois Client Enrollment Services will send you information about your health plan choices when it is time for you to make a health plan choice and during your Open Enrollment period.

    To learn more about your Health Plan choices, please contact Illinois Client Enrollment Services at 1-877-912-8880 or visit enrollhfs.illinois.gov.

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Last Updated On: 2/18/2016