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Overview & Resources

'Ohana Health Plan values what you do for our members. Maintaining a healthy community starts with providing quality care to those who need it most. We know our providers work hard to serve their patients.

'Ohana Community Care Services

Learn about our managed behavioral health care plan.


Get detailed health plan information on important topics such as coverage procedures and policies.

Contains key phone numbers and information on claims, appeals and more.

Details the various tools available to help providers do business with Staywell.

How to quickly get in touch with WellCare to get your questions answered.

Learn about all the tools our secure provider portal, such as submitting claims and authorizations, checking member eligibility and more.

Instructions for large groups and IPAs with five or more providers on how to register for the secure provider portal.

News & Events

Ohana utilization management staff image
January 15, 2016

Issue I 2016 Provider Newsletter

Welcome to the first 'Ohana provider newsletter for 2016. Get balance billing guidelines, formulary updates, provider manual updates and much more.

WellCare Provider Newsletter disease management image
June 24, 2016

Issue II 2016 Newsletter

‘Ohana CPGs reference evidence-based standards to ensure that the guidelines contain the highest level of research and scientific content.

September 09, 2016

Issue III 2016 Newsletter

As an ‘Ohana provider, it’s important for you to know what our members’ rights and responsibilities are.

Ohana members
October 07, 2015

Issue III 2015 Newsletter

‘Ohana has partnered with Allied Health to offer the new Compassionate Care Program, a palliative care case management service available to Medicare Advantage members.

December 16, 2015

Issue IV 2015 Newsletter

With ‘Ohana’s preferred mail-order pharmacy service through CVS Caremark, your patients can now have their monthly medications mailed directly to their home. It’s


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Last Updated On: 3/23/2016