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‘Ohana Health Plan is committed to assisting members affected by the Kilauea Eruption. Impacted members should be aware of the following:

  • If any members need to pick up medication, pharmacies will be able to refill prescriptions early
  • IntelliRide, ‘Ohana Health Plan transportation partner can assist if needed
  • Deliveries of over-the-counter (OTC) items may be delayed
  • We have a limited supply of N95 masks available for members at the ‘Ohana Health Plan Hilo office (194 Kilauea Avenue Suite 102, Hilo, HI 96720)
    • Members may contact our Hilo office at 808-961-4860 to confirm if masks are still available prior to coming to the office
    • Please bring your member ID or a picture ID when picking up a mask
    • NOTE: N95 masks help to filter out ash and particulates, but do not protect against harmful volcanic gasses and vapors, such as Sulphur Dioxide 

If you have other inquiries about your insurance, please give us a call at 1-866-846-4262 

For more information, visit:

Hawaii County Civil Defense (Contact Number: 935-0031) at

http://www.hawaiicounty.gov/active-alerts

The American Red Cross has the following shelters open for evacuated residents:

  • Pahoa Community Center (15-3022 Kauhale Street, Pahoa, HI 96778)
  • Keaau Armory (16-512 Volcano Road, Keaau, HI 96749)
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‘Ohana Health Plan is committed to assisting members affected by the Kilauea Eruption. Read more. ×