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Frequently Asked Questions

Have Questions About Your Health Plan?

WellCare of Georgia wants to make it easy for you to find answers. Below are some answers to common questions. 

Q: How do I contact the Customer Service Department?

A: We are here to help! Customer Service can be reached weekdays 7 a.m. to 7 p.m. 

If you are in Georgia, please call:

WellCare of Georgia (Medicaid): 1-866-231-1821 (TTY 711)

Q: How can I find out if I qualify for Medicaid?

A: Call the Georgia Department of Children and Families for help at 1-877-423-4746 (TTY 1-800-955-8771). You can also apply for Medicaid in person by visiting your local Division of Family and Children Services, and online by reviewing the "Applying for Medicaid" website.

For More Frequently Asked Questions, Visit Our Help Center.

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Last Updated On: 10/23/2018