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Over-the-Counter

Your Health, as Well as Your Family’s, is Important to Us Here at WellCare.

One way you can help to be your healthiest is by using your OTC benefit. With this benefit, you can choose from over 150 health and wellness items. 

Things like: 

  • Medicines to help with allergies, fever and heartburn 
  • Cough and cold medicine 
  • Toothbrushes, toothpaste and floss 
  • First aid items 
  • Sunblock 
  • Vitamins 

On top of a long list of items, we make it easy for you to get them. Look over the list of supplies in the OTC Brochure. When you’ve made your choices, we have a couple of ways for you to place your order:

  1. Call us toll-free. We are here to help Monday–Friday, 7 a.m. to 7 p.m. Customer Service: 1-866-231-1821 (TTY 1-877-247-6272)
      • Option 1: You can use our automated phone service to place your order. Simply follow the instructions. Be sure to have your item number(s) ready. 
      • Option 2: You can talk with someone on our team. Again, follow the phone instructions and have your item number(s) handy.   
  2. If you already have a username and password, use them to log in to the Secure Portal. If you do not, it is easy to sign up. Just follow the instructions.
  3. After you have logged in, click on the Over-the-Counter (OTC) Items link to get started.

Georgia Medicaid Plan Documents

The Over-the-Counter Catalog includes a detailed list of available items from allergy medications to sunblock to vitamins. It also includes easy instructions on how to order.

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Last Updated On: 3/16/2017
Medicare and Prescription Drug Plan Members: A new and enhanced member portal will soon be available. This portal will offer a fresh homepage, all new billing and payment options for 2020, and more! Check back on 10/15 to see what else is new. ×