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Agent Training

Agents must complete annual training requirements in order to maintain an active certified status to market/sell WellCare products:

  • Annual Certification Training (ACT) in WellCare University
  • America’s Health Insurance Plan (AHIP) (i.e. Completion of the credit needs to be transferred and reflect as complete in WellCare University

Once enrolled, you will receive an enrollment email with subject line SM 2019 ACT – 1099 This PDF document will open in a new window. prompting you to login to our training website, WellCare University to complete.

Further, please download the following tools to further navigate details on ACT and required technical settings:

Click the tabs under Important Information to expand details related to application and enrollment, formularies, agent news, and WellCare points of contact!

Important Information

What are Formularies?

A formulary is a list of medications covered by a plan(s). We work with a team of health care providers to select prescription medications we believe are a necessary part of a quality treatment program.

We generally cover the medications listed in our formulary as long as they meet the following criteria:

  • Medically necessary
  • Filled at a WellCare network pharmacy
  • Other plan rules are followed

Note: There are three ways to locate a drug using the Formulary Tool: alphabetically, by name and/or therapeutic class. Download the Formulary Tool Guide This PDF document will open in a new window. for further assistance.

Agent News

Access prior WellCare communications by visiting our Archived News Site.

WellCare Contacts

Access points of contact This PDF document will open in a new window. related to your inquiries.

  • Formularies

    What are Formularies?

    A formulary is a list of medications covered by a plan(s). We work with a team of health care providers to select prescription medications we believe are a necessary part of a quality treatment program.

    We generally cover the medications listed in our formulary as long as they meet the following criteria:

    • Medically necessary
    • Filled at a WellCare network pharmacy
    • Other plan rules are followed

    Note: There are three ways to locate a drug using the Formulary Tool: alphabetically, by name and/or therapeutic class. Download the Formulary Tool Guide This PDF document will open in a new window. for further assistance.

  • Agent News

    Agent News

    Access prior WellCare communications by visiting our Archived News Site.

  • WellCare Contacts

    WellCare Contacts

    Access points of contact This PDF document will open in a new window. related to your inquiries.

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Last Updated On: 5/22/2019
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